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- Tasks: Support the University’s Information Management Team with data protection and records management.
- Company: Birmingham City University, committed to equality and diversity.
- Benefits: Competitive salary, professional development, and potential entry into the LGPS scheme.
- Why this job: Make a real impact on information governance while developing your skills in a supportive environment.
- Qualifications: Strong IT skills, customer service experience, and ideally a degree or relevant certification.
- Other info: Join a dynamic team with opportunities for career growth and personal development.
The predicted salary is between 32006 - 35331 £ per year.
Department: Information Management
Location: Joseph Priestley Building
Salary: £32,006 to £35,331 per annum
Post Type: Permanent, Full Time
Release Date: 23 January 2026
Closing Date: 23.59 hours GMT on Sunday 15 February 2026
Reference: G226002
We are seeking a highly organised and proactive Information Governance Assistant to provide high-quality, efficient and effective support to the University’s Information Management Team. This role plays a vital part in supporting the University’s compliance with data protection and information management responsibilities, including Data Protection, Freedom of Information (FOI), and records management.
You will support the Legal Services Team by delivering excellent administrative and advisory assistance across a wide range of information governance and legal compliance activities. This includes:
- Maintaining accurate records
- Supporting casework
- Assisting with policy development
- Helping deliver training across the University
You will demonstrate a high level of literacy and numeracy, together with excellent IT skills, including advanced use of web-based systems and word processing, spreadsheet, and presentation software, ideally Microsoft Word, Excel, and PowerPoint. You will have experience of delivering high-quality customer service in a complex environment and of maintaining governance or other complex records with a high degree of accuracy.
You will be able to communicate clearly and appropriately with a wide range of audiences and have the ability to understand, interpret, and explain data protection and information governance concepts and guidance to third parties, students, and colleagues. Education to first degree level is desirable, and a recognised subject-specific qualification or professional certification in data protection, information governance, or a related discipline would be advantageous.
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Information Governance Assistant employer: BIRMINGHAM CITY UNIVERSITY
Contact Detail:
BIRMINGHAM CITY UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Governance Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the information governance field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the university's values and recent projects. Tailor your responses to show how your skills align with their mission, especially around data protection and compliance. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with records management and customer service, as these are key for the Information Governance Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Information Governance Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Information Governance Assistant. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your IT Skills: Since this role requires advanced IT skills, be sure to mention your proficiency in Microsoft Word, Excel, and PowerPoint. We love seeing examples of how you've used these tools effectively in past roles, so include any specific projects or tasks that demonstrate your capabilities.
Communicate Clearly: Your ability to communicate complex information is key for this position. When writing your application, keep your language clear and concise. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for at StudySmarter!
How to prepare for a job interview at BIRMINGHAM CITY UNIVERSITY
✨Know Your Stuff
Make sure you brush up on data protection laws and information governance principles. Familiarise yourself with the key concepts like FOI and records management, as well as any recent changes in legislation. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Skills
Prepare to discuss your IT skills, especially with Microsoft Word, Excel, and PowerPoint. Have examples ready that demonstrate how you've used these tools effectively in previous roles. This will help illustrate your ability to maintain accurate records and support casework.
✨Communicate Clearly
Practice explaining complex information governance concepts in simple terms. You might be asked to clarify these ideas during the interview, so being able to communicate clearly with a range of audiences is crucial. Think about how you would explain data protection to someone without a legal background.
✨Emphasise Customer Service
Highlight your experience in delivering high-quality customer service, especially in complex environments. Be ready to share specific examples of how you've handled challenging situations or provided support to colleagues or clients, as this will demonstrate your organisational skills and proactive approach.
