Web Officer in Birmingham

Department: Marketing & Communications

Location: Joseph Priestley Building

Salary: £32,006 to £35,331 per annum

Post Type: Full Time

Release Date: 12 August 2026

Closing Date: 23.59 hours BST on Wednesday 02 September 2026

Reference: M126025

About Birmingham City University:

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Role Summary:

We are seeking a Web Officer to join our Marketing, Recruitment and Communications Department, supporting the operational delivery of how Birmingham City University's portfolio of courses is presented across digital channels. You will play a key role in ensuring prospective students can access accurate, engaging and compliant course information that supports informed decision-making throughout the student journey.

Key Responsibilities:

• Manage and maintain course, school and subject content across the University's website and related digital platforms.
• Process web content requests and approvals through the Content Management System (CMS), ensuring timely and accurate updates.
• Maintain course information across the BCU website, UCAS, SITS and prospectus materials, ensuring consistency and accuracy.
• Ensure content complies with CMA requirements, accessibility standards, data protection legislation and University policies.
• Work with academic and professional services colleagues to review, update and improve course information and web content.
• Support the maintenance of website navigation, information architecture and user experience standards.
• Contribute to the preparation and launch of new and revised courses across digital channels.

Experience and Skills:

• Experience of creating, editing or managing digital content using a Content Management System (CMS).
• Knowledge of HTML and CSS.
• Excellent written and verbal communication skills, with strong attention to detail.
• Strong stakeholder management and relationship-building skills.
• Good IT skills, including proficiency in Microsoft Office and digital systems.
• Ability to manage competing priorities and work accurately to deadlines.
• Understanding of web content best practice, accessibility requirements and digital compliance.
• Experience of working in higher education, the public sector or a similarly complex organisation.
• Understanding of student recruitment, UCAS and course information management processes.
• Experience of website information architecture and user experience principles.

Further Information:

If you are excited by the opportunity to help shape the future of Marketing, Recruitment and Communications, we would love to hear from you.

Why work for us:

• Work–life balance – Generous leave and hybrid working (role dependent).
• Career development – Opportunities to grow, develop and progress your career.
• Reward and wellbeing – Competitive pay, pension, a health cash plan, wellbeing support and a wide range of staff benefits.
• Inclusive culture – A supportive, diverse environment where everyone belongs.

Equality, Diversity & Inclusion:

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations.

Disability Confident Employer:

Birmingham City University is proud to be a Disability Confident Committed Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.