Birmingham City University is seeking a Student Customer Services Officer to join the Student Advice & Community Team, supporting high-quality services across the University. You will be the first point of contact for students accessing the University's Student Enquiry Centre, responding to enquiries across face-to-face, telephone, email and live chat.
You will signpost or refer students to specialist support, assist with booking appointments, and log enquiries using the enquiry management
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Student Enquiries Advisor Frontline Support in Birmingham employer: Birmingham City University
Birmingham City University is an exceptional employer, offering a vibrant and inclusive work culture that values diversity and supports employee growth. With competitive pay, generous leave, and opportunities for career development, staff are empowered to thrive while contributing to the success of a diverse student body in the heart of Birmingham. Join us in shaping a better future through education and community engagement.
Contact Details:
Birmingham City University Recruitment Team
