Birmingham City University is seeking a Service Desk Technician to join the IT Customer Services team. You will be the first point of contact for students and staff, handling incidents and service requests with strong customer service and diagnostic skills.
The role emphasizes first-line fixes, escalating to wider technical teams when needed, and contributing to secure, reliable IT services across campus.
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Hybrid IT Service Desk Technician in Birmingham employer: Birmingham City University
Birmingham City University is an exceptional employer, offering a vibrant and inclusive work culture that values diversity and supports employee growth. With competitive pay, generous leave, and opportunities for career development, staff are empowered to thrive while contributing to the success of a diverse student body in the heart of Birmingham. Join us in shaping a better future through education and community engagement.
Contact Details:
Birmingham City University Recruitment Team
