At a Glance
- Tasks: Supervise a team to ensure buildings are safe, compliant, and well-maintained.
- Company: Birmingham City University, committed to equality and inclusion.
- Benefits: Generous leave, hybrid working, competitive pay, and career development opportunities.
- Other info: Join a supportive, diverse environment where everyone belongs.
- Why this job: Make a real impact on campus while developing your leadership skills.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 28287 - 32006 £ per year.
Department: Facilities Management
Location: City South Campus
Salary: £28,287 to £32,006 per annum
Post Type: Permanent, Full Time
Release Date: 03 June 2026
Closing Date: 23.59 hours BST on Wednesday 17 June 2026
Reference: E726018
Role Summary: We are seeking a proactive and customer-focused Facilities Supervisor to provide a front-line operational service across the University estate. You will supervise a team of Facilities Assistants, ensuring buildings are safe, compliant, and well-maintained while delivering an excellent service to staff, students, visitors, and contractors.
Key responsibilities include:
- Coordinating daily workloads
- Supporting team performance and development
- Monitoring health and safety compliance
- Overseeing contractor activities
- Carrying out building inspections
- Responding to incidents
- Supporting University events and operational projects
You will also work closely with Facilities and Estates colleagues to ensure services are delivered efficiently and effectively across campus.
Qualifications:
- Good standard of education, including GCSE English and Maths (or equivalent)
- Full UK Driving Licence or working towards
- Experience in a similar facilities, estates, operations, or supervisory role
- Experience working in a customer service-focused environment
- Relevant training, qualifications, or practical experience in manual handling
- Good understanding of health and safety requirements relevant to the role
- Competent IT skills, including Microsoft Office and email systems
- Experience using Facilities Management systems, helpdesk software, or similar portals
- Strong communication and interpersonal skills, with the ability to build positive working relationships at all levels
- Ability to organise workloads, prioritise tasks, and support a team effectively
- Flexible approach to working hours, including supporting incidents, emergencies, and key University events when required
Benefits:
- Work–life balance – Generous leave and hybrid working (role dependent)
- Career development – Opportunities to grow, develop and progress your career
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits
- Inclusive culture – A supportive, diverse environment where everyone belongs
This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.
Equality, Diversity & Inclusion: We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer: Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
Facilities Supervisor in Birmingham employer: BIRMINGHAM CITY UNIVERSITY
Birmingham City University is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and career development. As a Facilities Supervisor, you will enjoy a generous work-life balance with flexible working options, competitive pay, and numerous opportunities for professional growth within a diverse environment that values every individual's contribution.
Contact Details:
BIRMINGHAM CITY UNIVERSITY Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Supervisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at the University or in similar roles. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the University’s facilities and recent projects. Show us that you’re genuinely interested and ready to contribute to their success!
✨Tip Number 3
Practice common interview questions related to facilities management. Think about how you’d handle specific scenarios, like managing a team during an emergency. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Facilities Supervisor in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Facilities Supervisor role. Highlight your relevant experience in facilities management and customer service, and don’t forget to mention any supervisory roles you've held. We want to see how you fit into our team!
Show Off Your Skills:Don’t hold back on showcasing your IT skills and knowledge of health and safety requirements. Mention any specific software or systems you’ve used in previous roles. This will help us see how you can hit the ground running with us!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our culture there!
How to prepare for a job interview at BIRMINGHAM CITY UNIVERSITY
✨Know Your Facilities Management Stuff
Make sure you brush up on your knowledge of facilities management principles. Understand the key responsibilities of a Facilities Supervisor, like health and safety compliance and team coordination. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent service in previous jobs. Think about specific situations where you went above and beyond for customers or resolved issues effectively. This will highlight your suitability for the position.
✨Prepare for Team Dynamics Questions
Expect questions about how you manage and support a team. Be prepared to discuss your leadership style and how you motivate others. Sharing experiences where you've successfully led a team or handled conflicts will demonstrate your capability as a supervisor.
✨Get Familiar with Health and Safety Regulations
Since health and safety is a big part of the job, make sure you know the relevant regulations and best practices. You might be asked about how you would handle specific safety scenarios, so having a solid understanding will help you stand out as a knowledgeable candidate.
