Campus IT Support Analyst - Help Desk & AV Specialist in Birmingham

A leading educational institution based in Birmingham is seeking a proactive IT Support Analyst to join their dynamic IT Support Services team. The role entails providing day-to-day support for staff and students, managing incident resolution through the Help Desk, and collaborating closely with technical teams on AV equipment and end-user devices. The ideal candidate will have strong IT support experience and a good working knowledge of ITIL practices. This is a full-time fixed-term position with a salary range of £35,331 to £39,002 per annum plus a 5% shift allowance.
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