Senior Marketing, Recruitment and Communications Business Partner in Belsize Park

Department: Marketing & Communications

Location: Joseph Priestley Building

Salary: £44,131 to £51,182 per annum

Post Type: Permanent, Full Time

Release Date: 30 April 2026

Closing Date: 23.59 hours BST on Sunday 10 May 2026

Reference: M126016

Please note: this opportunity is only available to current employees of the University.

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world‐class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK's Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

Role Summary

We are seeking a talented and proactive marketing and communications professional to join our Business Partnering Team. As Senior Marketing, Recruitment and Communications Business Partner, you will provide professional and specialist expertise and advice to support academics at subject, department and school level, ensuring senior academic colleagues receive an exemplary level of service and expertise.

Working with a defined portfolio of subjects, you will deliver a high‐quality, customer‐focused marketing, communications and student recruitment service that supports the University's strategic objectives. You will have responsibility for two Business Partners aligned to specific subject areas, and have an instrumental role in ensuring strong relationships between the Marketing, Recruitment and Communications Department and all parts of the academic community. You will work on student recruitment campaigns, events and wider activities, ensuring our course portfolio is well understood and articulated, and that the expertise of our academic community is consistently reflected in marketing, recruitment and communications activities.

This is an exciting opportunity for a confident relationship‐builder with strong interpersonal and communication skills. The role would particularly suit candidates with experience at a senior level in relationship‐led environments such as agency account management, business partnering or operational marketing roles.

Key Responsibilities

• Develop and maintain excellent relationships with academic senior management at department and school level
• Oversee the work of business partners in each school, embedding a culture of high performance
• Monitor progress and achievement against key performance indicators and overall plans
• Develop and maintain up‐to‐date knowledge of market size, trends, and developments
• Support major recruitment initiatives, including Open Days and Clearing
• Produce information for subject‐level reports on marketing and communications activity
• Provide an excellent customer‐focused service, offering professional advice and guidance to internal stakeholders

Qualifications and Experience

• Educated to degree level or equivalent
• Proven experience in a marketing and communications role
• Demonstrable experience of producing effective and impactful marketing and communications plans
• Experience of delivering against targets
• Experience of managing projects
• Experience of managing a team
• Experience of delivering outstanding customer service
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Evidence of a diplomatic and confident approach to handling stakeholders
• Highly motivated with excellent organisational skills
• Ability to prioritise workloads and meet deadlines
• A relevant professional qualification (e.g., Postgraduate Diploma in Marketing accredited by the Chartered Institute of Marketing)
• Experience of working in the Higher Education sector

Benefits and Working Conditions

• Work–life balance – Generous leave and hybrid working (role dependent).
• Career development – Opportunities to grow, develop and progress your career.
• Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture – A supportive, diverse environment where everyone belongs.

Eligibility and Sponsorship

This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant criteria. For further information, please visit: https://www.gov.uk/skilled-worker-visa

Equality, Diversity & Inclusion

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.