At a Glance
- Tasks: Provide independent advice and manage complex casework for students at BCUSU.
- Company: Join Birmingham City University Students' Union, a supportive and independent organisation.
- Benefits: Enjoy generous holidays, health care cash plan, and staff socials.
- Other info: BCUSU values diversity and offers excellent career growth opportunities.
- Why this job: Make a real difference in students' lives while advancing your career.
- Qualifications: Experience in advising and managing teams is essential.
The predicted salary is between 30000 - 40000 £ per year.
Advice Area: Student Unions
Organisation: Birmingham City University Students' Union (BCUSU)
Location: West Midlands
Workplace: Onsite
Closing date: 19th July at 23:00
We’re looking for a Senior Student Adviser to deliver high quality, independent advice and manage complex casework at BCUSU. BCUSU’s Advice Team provide essential support to all students at BCU, on issues related to academics and housing. We’re completely independent from the University and provide confidential support for students’ issues. This is a great opportunity for an Adviser looking to step into a supervisory role, with additional responsibilities. You’ll provide day-to-day professional oversight and guidance to our team of advisers and ensure a high quality of advice delivery.
Key responsibilities
- Deliver high-quality, independent advice and manage complex casework that provides measurable benefit to students.
- Responsible for day-to-day operational practice, whilst supporting quality assurance, and service capability in line with BCUSU values.
- Support advice insight generation, service development, and influence at thematic level.
Benefits
- Generous Holidays (32 days plus 8 Bank Holidays paid annual leave pro-rata)
- Optional Contributory Pension Scheme (eligible for joining after completion of probation period)
- Additional day holiday for Wedding day and Graduation day
- Enhanced Maternity, Paternity, Adoption pay and leave
- Health Care Cash Plan – money back on everyday health care such as dental, optical and physio costs, and additional benefits like remote GP appointments, mental health support, exclusive discounts on high street purchases and more.
- Volunteering – take one day volunteering and BCUSU will match it with another day for you to volunteer
- Paid Compassionate Leave
- Cycle to Work Scheme
- Access to student discount platforms
- BCU Library membership
- Staff socials – subsidised events usually Summer and/or Christmas
BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Senior Student Adviser in Birmingham employer: Birmingham City University Students’ Union
Birmingham City University Students' Union (BCUSU) is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on students' lives. With generous holiday allowances, a comprehensive health care cash plan, and opportunities for professional growth, BCUSU prioritises employee well-being and development. Located in the vibrant West Midlands, BCUSU fosters a collaborative culture with regular staff socials and volunteering initiatives, making it a rewarding place to work.
Contact Details:
Birmingham City University Students’ Union Recruitment Team
