At a Glance
- Tasks: Deliver top-notch advice and manage complex student casework with care.
- Company: Join Birmingham City University Students' Union, a vibrant and supportive community.
- Benefits: Enjoy competitive pay, professional development, and a chance to make a difference.
- Other info: Lead a team in a dynamic environment focused on student welfare.
- Why this job: Be a key player in supporting students through their challenges and successes.
- Qualifications: Must have relevant advice training and 2+ years of experience.
The predicted salary is between 29700 - 36300 £ per year.
Birmingham City University Students' Union (BCUSU) is seeking a Senior Student Adviser to deliver high-quality, independent advice and manage complex casework for students.
The role includes day-to-day supervision of advisers and ensuring high standards of advice delivery.
The successful candidate will have relevant advice training and at least 2 years’ experience, strong IT skills (Excel, Word, Outlook, Advice Pro), and the ability to handle high-risk cases with accuracy and sensitivity.
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Lead Student Adviser – Complex Casework in Birmingham employer: Birmingham City University Students’ Union
Birmingham City University Students' Union (BCUSU) is an exceptional employer, offering a supportive and inclusive work environment where you can make a meaningful impact on students' lives. With generous holiday allowances, a comprehensive health care cash plan, and opportunities for professional growth, BCUSU prioritises employee well-being and development. Located in the vibrant West Midlands, BCUSU fosters a collaborative culture with regular staff socials and volunteering initiatives, making it a rewarding place to work.
Contact Details:
Birmingham City University Students’ Union Recruitment Team
