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- Tasks: Monitor live streaming and ensure top-notch digital experiences for fans on matchdays.
- Company: Join Birmingham City FC, a club with a rich history and exciting growth.
- Benefits: Flexible hours, dynamic work environment, and the chance to be part of a passionate team.
- Why this job: Be at the heart of matchday excitement and enhance fan engagement.
- Qualifications: Experience in broadcast operations or digital media, with strong attention to detail.
- Other info: Opportunity to work in a diverse and inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
Birmingham City Football Club is on the rise. With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing its part in a once-in-a-generation opportunity to support the transformation of England’s second city as part of the Sports Quarter project. With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch. The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.
We are looking for a detail driven Matchday Monitoring Coordinator to join our Content & Fan Experience team. This role will play a vital role in ensuring the delivery of high-quality digital and broadcast experiences for Birmingham City Football Club fans on both men’s and women’s matchdays. Working closely with the Content, Video, and Fan Experience teams, this position will oversee live streaming feeds and related matchday services, ensuring they meet brand guidelines, operate smoothly, and deliver the best possible viewing experience for supporters. Please note - This is a matchday-based position, averaging 4 hours per fixture.
Key Responsibilities:- Matchday Broadcast Monitoring
- Monitor live streaming services (e.g. Blues+, International feeds) pre-match and throughout fixtures to confirm streams are live, with optimal picture/sound quality and correct branding.
- Verify that pre-match programming, graphics, and presentation align with club brand guidelines and standards.
- Troubleshoot issues quickly by liaising with in-house production staff, external vendors (ADI, StreamAMG, etc.), and the wider matchday team.
- Keep relevant departments informed of any issues and progress toward resolution in real-time.
- Provide clear matchday reporting on stream performance and any incidents.
- Where required, support the matchday team with live reporting and fan engagement duties.
- Content & Fan Experience Support
- Work alongside the video and content teams to ensure consistency of digital presentation across channels.
- Support the wider Fan Experience team by feeding back insights that help enhance the digital matchday offering.
- Foundation level experience in broadcast operations, live streaming, digital media, or technical event support (sports/media environment desirable).
- Strong attention to detail with the ability to spot and resolve issues under pressure.
- Excellent communication skills for coordinating with multiple internal teams and external partners.
- Confidence with streaming platforms, live broadcast tools, and digital monitoring systems.
- Flexible to work remotely on evenings, weekends, and holidays in line with men’s and women’s first team match schedules.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Matchday Monitoring Coordinator in Birmingham employer: Birmingham City Football Club plc
Contact Detail:
Birmingham City Football Club plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Monitoring Coordinator in Birmingham
✨Tip Number 1
Get to know the club inside out! Research Birmingham City FC's history, recent matches, and their community initiatives. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees or alumni from the club on LinkedIn. A friendly chat can give you insider info and might even lead to a referral. We all know how valuable those can be!
✨Tip Number 3
Prepare for the matchday vibe! Since this role is all about live events, practice staying calm under pressure. Think of scenarios where things might go wrong and how you'd handle them. Show us you can keep your cool when it counts!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Matchday Monitoring Coordinator in Birmingham
Some tips for your application 🫡
Show Your Passion for Football: When you're writing your application, let your love for football shine through! Mention any relevant experiences or roles you've had in the sports industry, especially if they relate to broadcasting or fan engagement.
Be Detail-Oriented: As a Matchday Monitoring Coordinator, attention to detail is key. Make sure your application is free from typos and clearly structured. Highlight any past experiences where you’ve had to troubleshoot issues or maintain high standards under pressure.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. Show us how your background aligns with our goals at Birmingham City FC.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Birmingham City FC!
How to prepare for a job interview at Birmingham City Football Club plc
✨Know Your Broadcast Basics
Make sure you brush up on your knowledge of broadcast operations and live streaming. Familiarise yourself with the tools and platforms mentioned in the job description, like Blues+ and StreamAMG. Being able to speak confidently about these will show that you're ready to hit the ground running.
✨Show Off Your Attention to Detail
This role requires a keen eye for detail, especially when it comes to ensuring streams are up to standard. Prepare examples from your past experiences where you've successfully identified and resolved issues under pressure. This will demonstrate your ability to maintain high-quality standards during matchdays.
✨Communicate Like a Pro
Strong communication skills are key for this position. Think of times when you've had to coordinate with different teams or external partners. Be ready to discuss how you effectively communicated issues and solutions in real-time, as this will be crucial for the role.
✨Be Flexible and Ready to Adapt
Since this is a matchday-based role, flexibility is essential. Highlight your willingness to work evenings, weekends, and holidays. Share any previous experiences where you adapted to changing schedules or unexpected challenges, showing that you can thrive in a dynamic environment.
