At a Glance
- Tasks: Lead a team in income and debt recovery for Adult Social Care.
- Company: Birmingham City Council, committed to safeguarding and inclusivity.
- Benefits: Competitive salary, permanent position, and a focus on quality service.
- Other info: Full-time role with opportunities for professional growth.
- Why this job: Make a real difference in the community while leading a dedicated team.
- Qualifications: Significant senior leadership experience and strong background in debt recovery.
The predicted salary is between 54495 - 64811 € per year.
Birmingham City Council seeks a Collection Operations Manager for Adult Social Care to lead a team focused on income and debt recovery. This permanent position requires significant senior leadership experience in complex environments and a strong background in debt recovery.
Duties include:
- Managing performance
- Ensuring quality service
- Collaborating with external partners
The position is full-time, with a salary ranging from £54,495 to £64,811, reflecting the council's commitment to safeguarding and inclusivity.
Senior Social Care Collections & Performance Lead in West Bromwich employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a supportive work culture that prioritises inclusivity and professional development. As a Senior Social Care Collections & Performance Lead, you will benefit from competitive salary packages and the opportunity to make a meaningful impact in the community while working alongside dedicated professionals in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Social Care Collections & Performance Lead in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Birmingham City Council and their approach to adult social care. Show them you’re not just another candidate; demonstrate your passion for safeguarding and inclusivity in your responses.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your senior leadership experience and how it aligns with managing performance and collaborating with partners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can make a difference in social care.
We think you need these skills to ace Senior Social Care Collections & Performance Lead in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Social Care Collections & Performance Lead. Highlight your senior leadership experience and any specific achievements in debt recovery that align with what Birmingham City Council is looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your experience in managing performance and collaborating with external partners, and don’t forget to show your passion for safeguarding and inclusivity.
Showcase Relevant Experience:When filling out your application, be sure to showcase your relevant experience in complex environments. Use specific examples that demonstrate your ability to lead teams and manage income and debt recovery effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on this opportunity!
How to prepare for a job interview at Birmingham City Council
✨Know Your Stuff
Make sure you brush up on your knowledge of debt recovery processes and performance management. Familiarise yourself with Birmingham City Council's approach to adult social care, as well as any recent changes in legislation that might affect the role.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led teams in complex environments. Highlight how you managed performance and ensured quality service, as these are key aspects of the role.
✨Collaborate Like a Pro
Think about times when you've worked with external partners or stakeholders. Be ready to discuss how you built those relationships and what strategies you used to ensure successful collaboration.
✨Ask Insightful Questions
Prepare thoughtful questions about the council's goals for the collections team and how they measure success. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
