Birmingham City Council is seeking a Service Change Manager (Permanent) to oversee housing service charges across tenanted and leasehold properties. The role blends strategic leadership with hands-on control of calculations, estimates and final accounts to maximise HRA income and ensure legislative compliance. You will lead the Service Charge Team, collaborate with residents and cross‑Council colleagues, and drive process improvements while maintaining transparent, policy-aligned charges. #J-18808-Ljbffr
Strategic Service Charge Lead for Housing employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work at the heart of one of the UK's largest Commercial and Procurement Services. With a commitment to employee development, flexible working arrangements, and a focus on wellbeing, you'll play a pivotal role in shaping strategic decisions that impact the community. Join us to make a meaningful difference while enjoying competitive benefits and a supportive work culture that values diversity and excellence.