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- Tasks: Lead the income and debt collection team while driving performance improvements.
- Company: Birmingham City Council, a Disability Confident Leader employer.
- Benefits: Competitive salary, permanent role, and commitment to safeguarding welfare.
- Other info: Join a supportive council focused on community welfare and professional growth.
- Why this job: Make a real difference in adult social care and lead a dedicated team.
- Qualifications: Senior leadership experience in complex environments and strong income collection background.
The predicted salary is between 54495 - 64811 £ per year.
Birmingham City Council seeks a Collection Operations Manager for its Adult Social Care division. This permanent role offers a salary between £54,495 and £64,811 for a 36.5 hours per week position.
Responsibilities include:
- Leading the income and debt collection team
- Managing external partners
- Driving performance improvements
Applicants should have senior leadership experience in a complex environment and a strong background in income collection. The council is committed to safeguarding and promoting welfare as well as being a Disability Confident Leader employer.
Senior Social Care Collections & Performance Lead employer: Birmingham City Council
Contact Detail:
Birmingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Social Care Collections & Performance Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities at Birmingham City Council or similar organisations.
✨Tip Number 2
Prepare for interviews by researching the council's recent initiatives in adult social care. This shows you're genuinely interested and ready to contribute to their goals, especially in income collection and performance improvements.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams in complex environments. Highlight your successes in managing external partners and driving performance – this is what will set you apart.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values in social care.
We think you need these skills to ace Senior Social Care Collections & Performance Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Social Care Collections & Performance Lead. Highlight your senior leadership experience and any relevant achievements in income collection that align with what Birmingham City Council is looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience managing teams and driving performance improvements, and don’t forget to express your commitment to safeguarding and promoting welfare.
Showcase Your Leadership Skills: In both your CV and cover letter, make sure to showcase your leadership skills. Provide examples of how you've successfully led teams in complex environments and improved performance, as this is key for the position.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate to take that step!
How to prepare for a job interview at Birmingham City Council
✨Know Your Stuff
Make sure you understand the ins and outs of income collection and performance management. Brush up on your knowledge about Birmingham City Council's Adult Social Care division and be ready to discuss how your experience aligns with their goals.
✨Showcase Leadership Skills
Prepare examples that highlight your senior leadership experience in complex environments. Think about specific challenges you've faced and how you successfully led your team through them. This will demonstrate your capability to manage the income and debt collection team effectively.
✨Understand Their Values
Familiarise yourself with the council's commitment to safeguarding and promoting welfare. Be ready to discuss how you can contribute to these values, especially as a Disability Confident Leader employer. Showing that you share their values can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about their current challenges in income collection or how they measure performance improvements. This shows your genuine interest in the position and helps you assess if it's the right fit for you.