At a Glance
- Tasks: Join us as a Senior Business Analyst to drive transformation in our Children and Families service.
- Company: Birmingham City Council is dedicated to creating a thriving environment for children and young people.
- Benefits: Enjoy flexible working options and a supportive, inclusive workplace culture.
- Other info: This is a 12-month fixed-term contract with opportunities for personal growth.
- Why this job: Make a real impact on families while developing your skills in a dynamic setting.
- Qualifications: Experience in public sector analysis and strong stakeholder engagement skills are essential.
The predicted salary is between 41511 - 49764 £ per year.
Senior Business Analyst (2 Positions)
Fixed Term Contract – up to 31 March 2027
Secondment Opportunities Available for BCC employees
Grade D – £45,091 – £53,460
Consultation grade – subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Join The Customer Experience Programme
Are you passionate about transforming services and putting customers at the heart of everything we do? The Customer Experience Programme is offering exciting secondment opportunities for colleagues who want to be part of a dynamic team driving change across Birmingham City Council. This programme is central to our ambition to deliver excellent customer service for everyone in Birmingham. We’re redesigning services, consolidating support functions, improving customer experience, driving channel shift, efficient customer contact through several access channels and embedding a culture of continuous improvement. Whether it’s through smarter use of data, more joined‑up services, or human‑centred design, we’re committed to making every interaction with the council efficient, consistent, and customer‑focused.
Role Overview
This role is offered on a secondment basis until March 2027, providing a unique opportunity to contribute to high‑impact work while developing your skills and experience. Extensions to these secondments are subject to future Improvement Recovery Plan (IRP) funding. We’re looking for individuals who are collaborative, open‑minded, and committed to delivering positive outcomes. If you’re ready to help shape the future of customer experience in Birmingham, we’d love to hear from you.
Employment & Legal Requirements
Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Job Description & Person Specification
Full details are provided in the attached PDF (3971 – Senior Business Analyst JDPS).
Senior Business Analyst in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises the development of its employees. With a strong commitment to meaningful change in the lives of children and families, we offer unique opportunities for professional growth and flexible working arrangements, ensuring that our team can thrive both personally and professionally. Join us in making a significant impact within the community while enjoying the benefits of being part of a Disability Confident Leader employer.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst in Birmingham
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within the Children and Families service area. Understanding the nuances of this sector will help you engage more effectively with stakeholders and demonstrate your commitment to making a meaningful impact.
✨Tip Number 2
Network with professionals already working in public sector roles, especially those involved in social care. This can provide you with valuable insights into the role and may even lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your experience with process mapping and business process reengineering in detail. Be ready to share specific examples of how you've successfully aligned processes in previous roles, as this will be crucial for demonstrating your fit for the position.
✨Tip Number 4
Showcase your stakeholder engagement skills by preparing questions or topics to discuss during any informal chats or interviews. This will not only highlight your proactive approach but also your ability to facilitate discussions that lead to actionable insights.
We think you need these skills to ace Senior Business Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Business Analyst, particularly in public sector or social care settings. Emphasise your skills in process mapping and stakeholder engagement, as these are crucial for the role.
Craft a Strong Cover Letter:Write a compelling cover letter that outlines your motivation for applying and how your background aligns with the responsibilities of the role. Mention specific examples of past projects where you successfully mapped processes or engaged with stakeholders.
Highlight Relevant Skills:In your application, clearly list your essential skills and experiences that match the job description. Focus on your familiarity with Children and Families services and any experience with data analysis and systems integration.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is vital for a Business Analyst role.
How to prepare for a job interview at Birmingham City Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with process mapping, data analysis, and stakeholder engagement as these are crucial for the Senior Business Analyst position.
✨Prepare Examples
Think of specific examples from your past experience that demonstrate your skills in business analysis, particularly in public sector or social care settings. Be ready to discuss how you've successfully mapped processes or improved service delivery.
✨Engage with Stakeholders
Since stakeholder engagement is a vital part of the role, prepare to discuss how you have effectively collaborated with various stakeholders in previous roles. Highlight your communication skills and ability to gather insights.
✨Ask Insightful Questions
Prepare thoughtful questions about the Children and Families service area and the strategic transformation project. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values.
