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- Tasks: Ensure safety and security for library users, staff, and visitors.
- Company: Join Birmingham City Council, a Disability Confident Leader employer.
- Benefits: Competitive salary, flexible shifts, and opportunities for training.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Must hold a Security Industry Authority Licence and be a trained first aider.
- Other info: Dynamic role with varied shifts, including weekends and bank holidays.
The predicted salary is between 28598 - 34434 £ per year.
The Security Officer will assist the Library of Birmingham in providing a service to the public, staff, and visitors at the Library of Birmingham operating 24/7. Security officers will maintain both physical and procedural security at the library. You will act as the main point of contact for day-to-day security issues working to action and resolving any issues or management requests in a timely manner.
As a Security Officer you will:
- Monitor life safety systems
- Operate the Fire Evacuation lift in emergency
- Enforce the Libraries and Museums Act 1964 byelaws
- Follow the libraries policy and procedures and those of the Council
You will be responsible for:
- Opening and closing of the building
- Digitally recording incidents
- Completing regular patrols
- Monitoring CCTV and working as a team to provide a safe environment for Library users
The post is part of a rota system that includes weekends and bank holidays with occasional coverage of night. Shifts are rotated weekly typically working early mornings or late evenings. The Security officer role also involves using initiative to find ways to improve customers' experience, signposting customers, meet and greet, ensuring staff and customer safety, security and wellbeing while on sites, responding to incidents as necessary and excluding those with behavioural issues from the library as required.
You will work in the Control Room operating CCTV systems, operating the Fire and Intruder Alarm software systems, Lift Control systems and other software. You will be computer literate and able to enter data into the computer and write reports. You will perform dynamic risk assessment, using your problem-solving skills to resolve issues that occur during daily operations and liaise with management accordingly. You will be aware of Counterterrorism issues and mitigation measures and be aware of the implications of the PROTECT duty (Martyn’s Law).
There is a requirement for Security officers to be trained first aiders and to hold the Security Industry Authority Licence. These certifications must be maintained throughout your employment with Birmingham City Council. A CCTV SIA licence is also desirable.
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquiries please contact: Resourcing Team. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Security Officer employer: Birmingham City Council
Contact Detail:
Birmingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Get to know the Library of Birmingham! Familiarise yourself with their services and security needs. This way, when you walk in for an interview, you can show off your knowledge and passion for keeping the library safe.
✨Tip Number 2
Practice your problem-solving skills! Think of scenarios that could happen in a library setting and how you would handle them. Being able to demonstrate your quick thinking will impress the hiring team.
✨Tip Number 3
Network with current or former employees if you can. They might give you insider tips on what the library values in a Security Officer. Plus, it shows you're proactive and genuinely interested in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV and Supporting Statement highlight your relevant experience and enthusiasm for the role.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight relevant experience, skills, and qualifications that match the job description. We want to see how you fit into our team!
Craft a Compelling Supporting Statement: Your Supporting Statement is your chance to shine! Use it to explain how your personal qualities and experiences align with the role. Keep it concise and focused, and remember to express your motivation for applying.
Follow the Application Instructions: Don’t forget to upload both your CV and Supporting Statement as attachments. We can’t consider your application without them, so double-check before hitting submit!
Be Yourself: We’re looking for genuine individuals who are passionate about security and customer service. Let your personality come through in your application – we want to know the real you!
How to prepare for a job interview at Birmingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at the Library of Birmingham. Familiarise yourself with the Libraries and Museums Act 1964 byelaws and be ready to discuss how you would enforce them in real-life scenarios.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to share examples of how you've handled security issues or emergencies in the past. Highlight your ability to perform dynamic risk assessments and how you’ve used your initiative to improve customer experiences.
✨Demonstrate Teamwork and Communication
As a Security Officer, you'll need to work closely with others. Be ready to talk about your experience working in teams, especially in high-pressure situations. Emphasise your communication skills and how you can effectively liaise with management and the public.
✨Prepare Your Supporting Statement
Your Supporting Statement is crucial! Make sure it clearly outlines how your personal qualities, skills, and experiences align with the role. Keep it concise and focused, ensuring it reflects your motivation for applying and your understanding of the job requirements.
