At a Glance
- Tasks: Lead and manage market operations for Rag, Indoor, and Open Markets.
- Company: Join a dynamic team focused on enhancing market experiences.
- Benefits: Enjoy 30 days holiday, generous pension contributions, and discounts with over 800 brands.
- Other info: Opportunity for leadership and career growth in a change-ready environment.
- Why this job: Make a real impact on traders and customer experiences while driving service improvements.
- Qualifications: Degree level education and experience in high-pressure environments required.
The predicted salary is between 44595 - 54505 £ per year.
In this role you lead the Markets Service, overseeing Rag, Indoor and Open Markets to deliver high-quality, efficient market operations. You will manage a small team, partner with stakeholders, and drive service improvements and income generation. You’ll shape market strategies, plans and campaigns, ensuring strong performance and growth across locations. This is a change-ready, leadership role with a clear impact on traders and the customer experience.
Pay / Benefits
- West Midlands Pension Fund – generous employer contributions
- Enhanced Holiday Entitlement – 30 days
- My Rewards Scheme – discounts with 800+ brands
- Health and wellbeing support – EAP and counselling
Responsibilities
- Oversee day-to-day operational management of Rag, Indoor and Open Markets to ensure quality service
- Manage market teams, performance, workforce planning and employee relations in line with Council policies
- Drive operational improvements, lead business change and efficiency initiatives
- Support financial management including budget monitoring, debt recovery, performance analysis and forecasting
- Manage procurement, contracts and supplier relationships for value-for-money delivery
- Develop relationships with traders, stakeholders and trade representatives to promote engagement and growth
- Lead development and delivery of market strategies, business plans and promotional campaigns to support market success
Key requirements
- Educated to Degree Level
- Diploma in Markets Management or willingness to achieve
- Experience delivering services in a complex high-pressure environment
- Proven management experience in a comparable organisation or Markets Management
- Proven track record of managing significant budgets and procuring/managing contracts
- Self-motivated and flexible with ability to work with minimal supervision
- Experience delivering strategic objectives through service planning
- Strong time management, prioritisation, problem-solving and decision-making
- Experience delivering major workforce and operational change
Operations Manager Markets Service, Markets - Retail Markets employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work at the heart of one of the UK's largest Commercial and Procurement Services. With a commitment to employee development, flexible working arrangements, and a focus on wellbeing, you'll play a pivotal role in shaping strategic decisions that impact the community. Join us to make a meaningful difference while enjoying competitive benefits and a supportive work culture that values diversity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager Markets Service, Markets - Retail Markets
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager Markets Service, Markets - Retail Markets at Birmingham City Council!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Birmingham City Council or be willing to refer you for that Operations Manager Markets Service, Markets - Retail Markets position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Birmingham City Council who’s on the lookout for their next Operations Manager Markets Service, Markets - Retail Markets star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager Markets Service, Markets - Retail Markets role at Birmingham City Council!
We think you need these skills to ace Operations Manager Markets Service, Markets - Retail Markets
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Birmingham City Council. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Birmingham City Council
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Birmingham City Council. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
