At a Glance
- Tasks: Support tenants in sheltered housing, ensuring their wellbeing and independence.
- Company: Join a dedicated team focused on improving lives in the community.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with a focus on community support and collaboration.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Awareness of building management and health; driving license preferred.
The predicted salary is between 28598 - 34434 € per year.
Permanent, 36.5 hours per week. Grade B £28,598 – £34,434. Consultation grade – subject to formal evaluation under the Pay Equity Review.
Responsibilities
- The post holder will manage all aspects of housing including allocations, move on's, repairs, and the delivery of individual support and wellbeing to maintain a tenancy for sheltered housing tenants.
- Conduct face-to-face visits in tenants' homes to improve health and wellbeing of tenants, with a focus on older people and those with disabilities to help them achieve their goals and lead resilient, healthy lives in a sheltered environment.
- Work on tenancy conditions, anti-social behaviour, debt advice, benefit advice, and liaising with multiple agencies both internal and external for the benefit of the tenant and the City.
- Aim to enable people to live independently with support from multiple agencies as required.
- Be aware of building management and Health; you may work on multiple areas at various sheltered housing schemes.
Desirable to have a full UK driving license and access to a vehicle.
Requirements / Qualifications
- Awareness of building management and Health.
Neigbourhood Support Officer employer: Birmingham City Council
As a Neighbourhood Support Officer, you will join a dedicated team committed to enhancing the lives of our sheltered housing tenants. Our organisation fosters a supportive work culture that prioritises employee growth and development, offering training opportunities and a collaborative environment. Located in a vibrant community, we provide meaningful employment where you can make a real difference in the lives of older people and those with disabilities, all while enjoying competitive benefits and a focus on wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Neigbourhood Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or join online forums where you can connect with others who work in similar roles. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Prepare for those face-to-face interviews by practising common questions related to housing management and tenant support. Think about your experiences and how they relate to the role of a Neighbourhood Support Officer. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Neigbourhood Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Neighbourhood Support Officer. We want to see how you can manage housing aspects and support tenants effectively!
Showcase Your People Skills:Since this role involves face-to-face visits and working with various agencies, it’s crucial to demonstrate your interpersonal skills. Share examples of how you've successfully supported individuals or managed relationships in previous roles.
Highlight Relevant Experience:If you have experience in housing management, support work, or dealing with vulnerable populations, make sure to emphasise that in your application. We’re looking for candidates who understand the challenges faced by tenants, especially older people and those with disabilities.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Neighbourhood Support Officer position. We can’t wait to hear from you!
How to prepare for a job interview at Birmingham City Council
✨Know Your Stuff
Make sure you understand the role of a Neighbourhood Support Officer inside out. Familiarise yourself with housing management, tenant support, and the specific needs of older people and those with disabilities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy and Understanding
During the interview, demonstrate your ability to connect with tenants on a personal level. Share examples from your past experiences where you've helped individuals overcome challenges or improved their wellbeing. This will highlight your suitability for the role and your commitment to supporting vulnerable groups.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle real-life situations, such as dealing with anti-social behaviour or providing debt advice. Think through potential scenarios beforehand and prepare structured responses that showcase your problem-solving skills and ability to work with multiple agencies.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the organisation's approach to tenant support and collaboration with other agencies. This not only shows your interest but also gives you a chance to gauge if the company aligns with your values and working style.
