Job Description
Kitchen Assistant
Permanent
Grade 1 - £23,656 - £24,027 pro rata
We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate.
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 15 hours per week Monday to Friday, 10.30am to 13.30pm
Location: Elms Farm Community Primary School, B33 0PJ
Cityserve is the Birmingham City Council multi- award winning catering service for school meals providing fresh and nutritious food for school kitchen across the UK, healthy eating is a continuous theme throughout all of our menus and we are committed to the wellbeing of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and is able motivate and support team members.
The RoleAs a General Assistant, your responsibilities will include:
- Assist in the preparation and cooking meals for pupils
- Assisting with all aspects of the service
- Assist keeping the kitchen clean & tidy, washing up sweeping and mopping
- To assist with setting up of dining room, putting out furniture
- Willing to attend training sessions classroom and online
- To be aware of the pupils needs, dietary and allergen requirements
You will work collaboratively with managers and supervisors to ensure the first-class delivery of food in schools kitchens both in and outside of performance times.
Key RequirementsAbout You; Essential:
- Good people skills
- Passion about food and customer service
- Great team player
- Good verbal and written communication skills
- Food Safety Level 2
Skills & Experience Desirable:
- Experience in a similar environment
- High standards and quality driven
- A 'can do’ attitude
Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Assistant in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Birmingham City Council and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Birmingham City Council that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Birmingham City Council.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Birmingham City Council get a sense of who you are beyond your experience!
How to prepare for a job interview at Birmingham City Council
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Birmingham City Council and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
