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- Tasks: Lead income and debt services while driving performance and transformation.
- Company: Birmingham City Council, committed to exceptional service delivery.
- Benefits: Competitive salary, permanent role, and impactful leadership opportunities.
- Other info: Join a dynamic team in the West Midlands with career growth potential.
- Why this job: Make a difference in social care while managing large teams and budgets.
- Qualifications: Significant experience in collections with a customer-focused mindset.
The predicted salary is between 66627 - 85845 £ per year.
Birmingham City Council is seeking a Head of Sundry and Adult Social Care Collections to lead critical income and debt services. This permanent role, based in the West Midlands, focuses on driving performance and service transformation, managing complex budgets and large teams, and ensuring exceptional service delivery.
The successful candidate will have significant experience in collections and a customer-focused approach. The salary ranges from £66,627 to £85,845, and the role requires the right to work in the UK.
Head of Social Care Collections & Revenue Transformation employer: Birmingham City Council
Contact Detail:
Birmingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Social Care Collections & Revenue Transformation
✨Tip Number 1
Network like a pro! Reach out to professionals in the social care sector on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching Birmingham City Council’s recent initiatives in collections and revenue transformation. We want you to show them you’re not just a candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in managing complex budgets and large teams. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so make sure you take advantage of all the resources we offer.
We think you need these skills to ace Head of Social Care Collections & Revenue Transformation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Head of Social Care Collections. Highlight your experience in collections and any leadership roles you've had, as we want to see how you can drive performance and service transformation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your customer-focused approach aligns with our mission at Birmingham City Council. Be specific about your achievements in managing complex budgets and large teams.
Showcase Relevant Experience: When filling out your application, make sure to showcase your significant experience in collections. We’re looking for candidates who can demonstrate their ability to manage income and debt services effectively, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Birmingham City Council
✨Know Your Numbers
Make sure you’re familiar with key financial metrics and performance indicators relevant to collections and revenue transformation. Be ready to discuss how you've managed complex budgets in the past and the impact of your decisions on service delivery.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing large teams. Think about specific challenges you've faced and how you motivated your team to achieve exceptional results, especially in a customer-focused environment.
✨Understand the Council's Vision
Research Birmingham City Council’s goals and values. Be prepared to explain how your vision aligns with theirs and how you can contribute to their mission of driving performance and service transformation in social care collections.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that assess your problem-solving skills in real-world situations. Think about how you would handle difficult debt collection cases or improve service delivery while maintaining a customer-centric approach.