Catering Supervisor

Catering Supervisor

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise catering operations, manage staff, and ensure top-notch food delivery for schools.
  • Company: Join Birmingham City Council's award-winning catering service dedicated to healthy school meals.
  • Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a difference in students' lives.
  • Why this job: Be part of a vibrant team that promotes healthy eating and supports student well-being.
  • Qualifications: Experience in catering, strong leadership skills, and a passion for food and customer service.
  • Other info: Great career growth opportunities in a supportive and inclusive work environment.

The predicted salary is between 30000 - 42000 Β£ per year.

Working 35 hours per week; Working times are Monday - Friday 7.30 am - 2pm Term Time only plus 6 days in the school holiday for cleaning & training.

Cityserve is the Birmingham City Council multi award-winning catering service for school meals providing fresh and nutritious food for school kitchens across the UK. Healthy eating is a continuous theme throughout all our menus, and we are committed to the well-being of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and can motivate and support team members. Hours of work will be between 7.00am to 2.30pm.

As a Catering Supervisor, your responsibilities will include:

  • Delivery of daily staff briefings.
  • Management of all food & non-food orders via an online computer system called Saffron.
  • Preparing and cooking all meals for pupils.
  • Ensuring all food and health and safety regulations are followed.
  • Managing rotas and work routines for the staff.
  • Weekly online payroll submissions.
  • Staff training.
  • Management of attendance.
  • Managing employees' breach of Birmingham City Council's Code of Conduct.
  • Working collaboratively with school staff to ensure the first-class delivery of food in school kitchens.
  • Sound knowledge of nutritional standards in school food.
  • Passion about food and customer service.
  • Great team player.
  • Good verbal and written communication skills.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Catering Supervisor employer: Birmingham City Council

Cityserve, the multi award-winning catering service of Birmingham City Council, is an exceptional employer that prioritises the well-being of its staff and the pupils it serves. With a strong commitment to healthy eating and excellent customer service, employees benefit from a supportive work culture, opportunities for professional development, and a focus on work-life balance with term-time hours. Join us in making a meaningful impact in the community while enjoying a fulfilling career in a dynamic environment.
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Contact Detail:

Birmingham City Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Catering Supervisor

✨Tip Number 1

Get to know the company! Research Cityserve and understand their mission around healthy eating and school meals. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! As a Catering Supervisor, you'll need to motivate your team and ensure excellent service. Think of examples from your past experiences where you've gone above and beyond for customers or supported your colleagues.

✨Tip Number 3

Prepare for those tricky questions! Be ready to discuss how you handle food safety regulations and manage staff rotas. Use specific examples to demonstrate your knowledge and experience in these areas.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Cityserve team. Good luck!

We think you need these skills to ace Catering Supervisor

Customer Service
Team Management
Food Safety Regulations
Nutritional Standards Knowledge
Staff Training
Communication Skills
Order Management
Time Management
Problem-Solving Skills
Collaboration
Attention to Detail
Adaptability
Cooking Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is up-to-date and tailored to the Catering Supervisor role. Highlight your experience in food service, team management, and customer service to show us you’re the perfect fit!

Show Your Passion: In your application, let your passion for food and healthy eating shine through. We love candidates who are enthusiastic about providing nutritious meals and excellent service to pupils.

Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application, and we can’t wait to see what you bring to the table.

How to prepare for a job interview at Birmingham City Council

✨Know Your Stuff

Familiarise yourself with the nutritional standards in school food and the importance of healthy eating. Be ready to discuss how you can contribute to delivering fresh and nutritious meals, as this is a key focus for the role.

✨Show Off Your Team Spirit

As a Catering Supervisor, you'll need to motivate and support your team. Prepare examples of how you've successfully led a team in the past, highlighting your communication skills and ability to manage staff effectively.

✨Master the Tech

Get comfortable with the Saffron online system for managing food and non-food orders. If you have experience with similar systems, be sure to mention it during the interview, as it shows you're tech-savvy and ready to hit the ground running.

✨Be Ready for Scenarios

Think about potential challenges you might face in a busy kitchen environment and how you'd handle them. Whether it's managing rotas or ensuring health and safety regulations are followed, having a few scenarios prepared will demonstrate your problem-solving skills.

Catering Supervisor
Birmingham City Council
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