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- Tasks: Support the turnaround and letting of council homes, guiding customers through the process.
- Company: Join Birmingham City Council, a Disability Confident Leader employer.
- Benefits: Competitive salary, training, and development opportunities.
- Other info: Dynamic role with potential for career growth in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Full UK driving licence, organisational skills, and customer support abilities.
The predicted salary is between 28598 - 33699 £ per year.
This is an excellent opportunity to join our Voids & Lettings service. You will be supporting the turnaround and letting of council homes, taking customers to view properties and signing them up for their tenancies providing clear advice and information.
You must be an organised individual who is able to manage your own diary and schedule, whilst also being able to support customers effectively.
Applicants must hold a full UK driving licence with business use and own vehicle. Training and development will be provided.
Please note you will be expected to look after all council homes within South Birmingham.
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquiries please contact the Resourcing Team.
A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Due to a high number of applicants this post may close earlier than expected.
Voids and Lettings Assistant in Birmingham employer: Birmingham City Council
Contact Detail:
Birmingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids and Lettings Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research Birmingham City Council and their Voids & Lettings service. Understanding their values and mission will help you connect your skills to what they need during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and organisation. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show your passion! When you get the chance to speak, let your enthusiasm for helping customers shine through. Share personal stories that highlight your experience in similar roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Voids and Lettings Assistant in Birmingham
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your relevant experience and skills that align with the Voids and Lettings Assistant role. Keep it clear, concise, and tailored to what we’re looking for.
Nail Your Supporting Statement: This is your chance to shine! Use the Supporting Statement to showcase how your personal qualities and experiences meet the job criteria. Don’t forget to express your motivation for applying – we love to see passion!
Follow the Application Guidelines: Make sure you upload both your CV and Supporting Statement as required. We can’t consider applications without these, so double-check before hitting submit. It’s all about making our lives easier!
Apply Through Our Website: We encourage you to apply directly through our website. It’s straightforward and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Birmingham City Council
✨Know Your Stuff
Make sure you understand the Voids & Lettings service inside out. Familiarise yourself with the council's policies on housing and how they impact tenants. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Organisational Skills
Since the job requires managing your own diary and schedule, be ready to discuss how you stay organised. Bring examples of tools or methods you use to keep track of tasks and appointments. This will demonstrate that you're the right fit for the role.
✨Customer Service is Key
Prepare to talk about your experience in customer service. Think of specific instances where you helped customers effectively. Highlight your communication skills and how you can provide clear advice, as this is crucial for supporting tenants during viewings and sign-ups.
✨Craft a Compelling Personal Statement
Your Supporting Statement is your chance to shine! Make sure it outlines how your personal qualities, skills, and experiences align with the job criteria. Keep it concise and focused, and don’t forget to express your motivation for applying – it could make all the difference!