Team Manager - Allocations & Applications in Birmingham

Birmingham City Council is transforming how we deliver affordable homes at scale, and we are looking for a driven and experienced Applications and Allocations Manager to play a pivotal role within our expanding Acquisitions and Regeneration programmes. Our programmes include innovative acquisition models, complex regeneration schemes and a mix of housing solutions — from Temporary Accommodation to General Needs housing — all requiring flexible, creative and outcome-focused approaches to allocations.

Why this role is different:

• You will help design and shape allocation approaches for new and evolving housing models.
• You’ll work on large-scale, high-profile programmes that directly impact housing delivery across the city.
• You’ll lead on targeted lettings and Local Letting Plans, ensuring fair, transparent and efficient outcomes.
• You’ll influence how the Council responds to increasing demand and complex housing needs.

Key responsibilities include:

• Leading the planning and delivery of allocations across large-scale acquisitions and regeneration schemes.
• Ensuring homes are allocated efficiently, fairly and in line with strategic priorities.
• Developing and implementing Local Letting Plans and targeted allocation approaches.
• Managing shortlisting and allocation processes, ensuring accuracy, transparency and timeliness.
• Working closely with Voids and Lettings, Temporary Accommodation and Regeneration teams to coordinate delivery.
• Collaborating with internal and external stakeholders across high-profile programmes.
• Using performance data, insights and feedback to continuously improve allocation processes.
• Balancing programme delivery with the need to minimise impacts on core day-to-day services.
• Supporting the Council to embed scalable, sustainable approaches as programmes grow in size and complexity.

About you:

• Experienced in housing allocations, lettings or a related field.
• Strong understanding of allocation frameworks, policy and Local Lettings Plans.
• Confident managing complex, fast-moving programmes with multiple stakeholders.
• Analytical and data-driven, with the ability to use insight to improve performance.
• A strong communicator with the ability to influence and collaborate across teams.
• Adaptable and solutions-focused, comfortable working in a changing environment.
• Motivated by innovation and the opportunity to shape new ways of working.

Why join us?

This is your opportunity to be part of a transformational programme, helping to deliver homes at pace while ensuring fairness, transparency and positive outcomes for residents across Birmingham. If you’re motivated by challenge, innovation and the chance to make a real, visible impact, we’d love to hear from you.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.