Senior Service Manager - Museums & Heritage in Birmingham
Senior Service Manager - Museums & Heritage

Senior Service Manager - Museums & Heritage in Birmingham

Birmingham Full-Time 54495 - 64811 £ / year (est.) No home office possible
Birmingham City Council

At a Glance

  • Tasks: Lead the development and delivery of Birmingham's museums and heritage strategy.
  • Company: Birmingham City Council, shaping urban heritage and culture.
  • Benefits: Generous pension contributions, 30 days holiday, and health support.
  • Other info: Join a diverse team committed to community representation and support.
  • Why this job: Make a real impact on one of the UK's most significant heritage portfolios.
  • Qualifications: Experience in heritage, cultural policy, and project management.

The predicted salary is between 54495 - 64811 £ per year.

Please note this vacancy is only available to Birmingham City Council employees.

Permanent

Grade 6 - £54,495- £64,811

Working 36.5 hours per week

Do you want to play a key role in shaping the future of one of the UK’s most significant urban heritage and museum portfolios? Birmingham City Council is seeking an experienced and strategic Senior Service Manager – Museums & Heritage to lead the commissioning, development and delivery of the Council’s museums and heritage portfolio at a critical and exciting time. This is a senior, high-profile role with responsibility for managing the Council’s relationship with Birmingham Museums Trust and leading the development and delivery of the Council’s Heritage Strategy. You will act as the Council’s lead officer on museums and heritage, shaping policy, securing investment, and ensuring excellent governance, value for money and public benefit.

We’re looking for a passionate individual who brings:

  • Experience in heritage, museums, archaeology, cultural policy or a related field.
  • Strong experience managing contracts or commissioned cultural services.
  • Proven success in securing heritage or capital funding.
  • Experience developing heritage or cultural strategies and policies.
  • Knowledge of heritage planning and conservation frameworks.
  • Excellent communication, negotiation and stakeholder management skills.
  • Ability to manage complex projects, finances and risk in a public-sector environment.

What you’ll be doing:

  • Lead the Council’s relationship with Birmingham Museums Trust, including contract management, performance and value for money.
  • Oversee the reopening of Birmingham Museum & Art Gallery, coordinating across council services and partners.
  • Lead the development and delivery of the Council’s Heritage Strategy, aligned to planning and policy frameworks.
  • Secure major external investment through heritage funding bids.
  • Oversee delivery and governance of funded heritage programmes and capital projects.
  • Act as the Council’s senior professional lead on museums, heritage and conservation.
  • Build strong partnerships locally, regionally and nationally.

This role offers the opportunity for you to help shape the future of one of the UK’s most important city heritage portfolios.

What we offer in return:

  • Membership of West Midlands Pension Fund – with generous employer contributions
  • Enhanced Holiday Entitlement – 30 days, increasing with length of service
  • My Rewards Scheme – access to over 800 brands providing discounts and savings
  • Health and wellbeing support – independent and confidential employee assistance and counselling

Sponsorship is not available for this post. Applicants must have the Right to Work in the UK that does not require employer sponsorship for the duration of the appointment.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.

Senior Service Manager - Museums & Heritage in Birmingham employer: Birmingham City Council

Birmingham City Council is an exceptional employer, offering a unique opportunity to shape the future of one of the UK's most significant urban heritage and museum portfolios. With a strong commitment to employee wellbeing, generous pension contributions, and a supportive work culture that values diversity and inclusion, this role not only provides a platform for professional growth but also allows you to make a meaningful impact in the community. Join us in leading innovative heritage strategies while enjoying enhanced holiday entitlements and access to extensive employee support services.
Birmingham City Council

Contact Detail:

Birmingham City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Manager - Museums & Heritage in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the museums and heritage sector. Attend events, join relevant groups, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Show off your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for heritage and museums. Share your ideas on how you can contribute to their goals. We want to see that fire in your belly!

✨Tip Number 3

Prepare for those tricky questions! Think about how your experience aligns with the role of Senior Service Manager. Brush up on your knowledge of heritage strategies and funding opportunities. We want you to feel confident and ready to impress!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative. Don’t forget to attach your CV – it’s a must for shortlisting!

We think you need these skills to ace Senior Service Manager - Museums & Heritage in Birmingham

Heritage Management
Cultural Policy Development
Contract Management
Funding Acquisition
Project Management
Stakeholder Engagement
Communication Skills
Negotiation Skills
Governance and Compliance
Financial Management
Risk Management
Partnership Building
Knowledge of Heritage Planning
Conservation Frameworks

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to highlight your experience in heritage, museums, and cultural policy. We want to see how your skills align with the role of Senior Service Manager, so don’t hold back on showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about shaping the future of Birmingham’s museums and heritage. Let us know how your background makes you the perfect fit for this exciting opportunity.

Showcase Your Strategic Thinking: In your application, emphasise your experience in managing complex projects and securing funding. We’re looking for someone who can think strategically about the Council’s Heritage Strategy, so make sure to highlight any relevant successes!

Follow Application Instructions: Don’t forget to upload your up-to-date CV as part of your application! We can’t consider applications without it, so double-check that everything is attached before hitting submit. And remember, apply through our website for the best chance!

How to prepare for a job interview at Birmingham City Council

✨Know Your Heritage

Make sure you brush up on Birmingham's museums and heritage scene. Understand the key players, like the Birmingham Museums Trust, and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared.

✨Showcase Your Strategic Mindset

Prepare examples of how you've successfully developed and delivered cultural strategies in the past. Be ready to discuss specific projects where you secured funding or managed complex relationships, as this role requires a strategic approach to heritage management.

✨Master Stakeholder Management

Think about your communication and negotiation skills. Prepare to share instances where you've built strong partnerships or navigated challenging stakeholder dynamics. This will demonstrate your ability to manage relationships effectively in a public-sector environment.

✨Demonstrate Financial Acumen

Since this role involves managing finances and securing investment, be prepared to discuss your experience with budgeting and financial oversight. Highlight any successful funding bids you've led, as this will show your capability in ensuring value for money.

Senior Service Manager - Museums & Heritage in Birmingham
Birmingham City Council
Location: Birmingham

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