Birmingham City Council's Rent Service (Finance Directorate) focuses on the annual collection of rent and recovery of housing debt. The team supports tenants with advice and helps maintain a strong payment culture to maximise income through welfare benefits.
The role includes negotiating payments, communicating with customers by calls and letters, and handling cases from start to finish. A hybrid working pattern is available, with work from council buildings as needed.
Rent Recovery & Customer Support Officer in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work at the heart of one of the UK's largest Commercial and Procurement Services. With a commitment to employee development, flexible working arrangements, and a focus on wellbeing, you'll play a pivotal role in shaping strategic decisions that impact the community. Join us to make a meaningful difference while enjoying competitive benefits and a supportive work culture that values diversity and excellence.
