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- Tasks: Support members with governance and financial information in a dynamic environment.
- Company: Join Birmingham City Council, a Disability Confident Leader employer.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Flexible working hours and commitment to diversity and inclusion.
- Why this job: Make a real difference while developing your skills in a collaborative team.
- Qualifications: Experience in finance, IT, and strong communication skills required.
The predicted salary is between 35412 - 44075 £ per year.
An exciting opportunity has arisen for an adaptable, self-motivated Member Support Officer, to assist the Head of Member Support in providing a comprehensive and confidential service for Governance. You will have significant experience of working within a financial and information technology environment; working under pressure; meeting tight deadlines; interpreting, collating and producing financial information, in a variety of formats.
As well as:
- Administrative experience, including establishing, developing and operating office systems.
- Experience of motivating, supervising and prioritising the work of others.
- Producing data using Microsoft Excel and/or other IT packages.
- Guide colleagues on Information Technology, e.g. email, conversant with Office 365, Microsoft Excel and/or equivalent, databases, and understanding of its application to the smooth running of the office.
- Strong communication skills with experience of collaborating across diverse groups (e.g. elected members, senior manager/s, members of the public and other internal and external stakeholders).
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Members Support Officer in Birmingham employer: Birmingham City Council
Contact Detail:
Birmingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Members Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former Members Support Officers on LinkedIn or through professional groups. A friendly chat can give you insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to financial information and IT skills. We recommend using the STAR method to structure your answers, showcasing your experience in a clear and concise way.
✨Tip Number 3
Show off your tech skills! Be ready to demonstrate your proficiency in Microsoft Excel and Office 365 during the interview. Maybe even bring along a sample of your work to impress them with your data handling abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Members Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in financial and IT environments. We want to see how your skills match the role of Members Support Officer, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate how you've successfully collaborated with diverse groups. Share specific examples that show off your ability to engage with different stakeholders.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Birmingham City Council
✨Know Your Stuff
Make sure you brush up on your knowledge of financial and IT environments. Be ready to discuss your experience with Microsoft Excel and other IT packages, as well as how you've used them to produce data and support office systems.
✨Show Off Your Communication Skills
Prepare examples of how you've collaborated with diverse groups, including elected members and senior managers. Think about specific situations where your strong communication skills made a difference in achieving a goal or resolving an issue.
✨Demonstrate Your Leadership Abilities
Be ready to talk about your experience in motivating and supervising others. Share instances where you prioritised tasks effectively and how that contributed to the success of your team or project.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to the team and the wider goals of Birmingham City Council.