Birmingham City Council is seeking an Income Officer for Temporary Accommodation to maximise income collection and support residents in temporary accommodation. The role involves processing rent payments, conducting financial assessments and advising residents on welfare benefits, with a focus on compliance with housing legislation and council policies.
You will engage with residents across multiple channels, maintain accurate records in IT systems, and prepare reports for audit and performance
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Impactful Income Officer β Temporary Accommodation in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work at the heart of one of the UK's largest Commercial and Procurement Services. With a commitment to employee development, flexible working arrangements, and a focus on wellbeing, you'll play a pivotal role in shaping strategic decisions that impact the community. Join us to make a meaningful difference while enjoying competitive benefits and a supportive work culture that values diversity and excellence.