Birmingham City Council is seeking a highly organised Professional Support Assistant to deliver professional administrative and customer support to Local Housing Teams. You will act as a first contact point for tenants and professionals, handling inquiries across multiple channels and providing timely, accurate information.
You will also maintain records, monitor processes, and work collaboratively to ensure an efficient housing service that delivers a high-quality customer experience.
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Housing Services Frontline Support Specialist in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work at the heart of one of the UK's largest Commercial and Procurement Services. With a commitment to employee development, flexible working arrangements, and a focus on wellbeing, you'll play a pivotal role in shaping strategic decisions that impact the community. Join us to make a meaningful difference while enjoying competitive benefits and a supportive work culture that values diversity and excellence.
