At a Glance
- Tasks: Assist in kitchen operations, ensuring cleanliness and delivering excellent customer service.
- Company: Join Cityserve, Birmingham's leading school meals catering service.
- Benefits: Competitive salary, term-time hours, and a supportive work environment.
- Other info: Flexible roles available with opportunities for personal growth and development.
- Why this job: Make a difference by providing nutritious meals to students and supporting their wellbeing.
- Qualifications: Previous kitchen experience, good people skills, and relevant food safety certifications.
The predicted salary is between 24796 - 27254 £ per year.
Permanent Grade A - £24,796 - £27,254
Working times - Monday - Friday Term time only including 3 cleaning days in school holidays and 5 Inset days. Salary is pro rata to the hours worked.
2 roles available: 1 role working 15 hours per week, 1 role working 12.5 hours per week.
Location - Dame Ellen Pinsent, Ardencote Road, B13 0RW.
About Us
Cityserve is a Birmingham City Council catering service for school meals providing fresh and nutritious food for school kitchens across the UK. Healthy eating is a continuous theme throughout all of our menus and we are committed to the wellbeing of pupils. This is a great opportunity for someone who enjoys working in a busy environment, delivers excellent customer service and is able to motivate and support team members.
About the role
As a General Assistant, your responsibilities will include:
- Assist in keeping the kitchen clean & tidy
- Maintain a balanced diet and varied menus
- Be aware of the care users’ needs and dietary preferences
You will work collaboratively with managers and supervisors to ensure the first-class delivery of food in school kitchens both in and outside of performance times. Previous kitchen experience is essential to this role.
About You:
Essential:
- Good people skills
- Passion about food and customer service
- Great team player
- Food Safety Level 2 certificate in date
- Good verbal and written communication skills
- Allergy Awareness Certificate in date
- Experience in a similar environment
- High standards and quality drive
- A ‘can do’ attitude
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. Your Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. We cannot consider any applications without a CV AND Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquiries please contact: Resourcing@birmingham.gov.uk, quoting reference 4166.
A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
General Assistant - Dame Ellen Pinsent in Birmingham employer: Birmingham City Council
Cityserve, a Birmingham City Council catering service, is an excellent employer that prioritises the wellbeing of its staff and the communities it serves. With a strong commitment to employee development and a supportive work culture, we offer flexible working hours during term time, ensuring a healthy work-life balance. Join us in delivering nutritious meals while enjoying a collaborative environment that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Dame Ellen Pinsent in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the catering or school meal sector. A personal recommendation can go a long way in landing that General Assistant role.
✨Tip Number 2
Prepare for the interview by brushing up on your food safety knowledge and customer service skills. Think of examples from your past experiences that showcase your ability to work in a busy kitchen environment and how you’ve supported team members.
✨Tip Number 3
Show your passion for food and service during the interview! Be ready to discuss your favourite dishes and how you ensure a balanced diet in your cooking. This will demonstrate your enthusiasm for the role and align with Cityserve's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Dame Ellen Pinsent.
We think you need these skills to ace General Assistant - Dame Ellen Pinsent in Birmingham
Some tips for your application 🫡
Craft a Stellar CV:Your CV is your first impression, so make it count! Highlight your relevant kitchen experience and any customer service roles you've had. Keep it clear and concise, and don’t forget to tailor it to the General Assistant role.
Nail Your Supporting Statement:This is your chance to shine! Use your supporting statement to showcase how your skills and experiences align with the job criteria. Be specific about your passion for food and customer service – we love that!
Show Off Your People Skills:Since this role involves working in a team, make sure to mention your people skills in both your CV and supporting statement. Share examples of how you’ve motivated or supported team members in the past.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. Make sure to attach both your CV and supporting statement, as we can’t consider applications without them!
How to prepare for a job interview at Birmingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a General Assistant. Familiarise yourself with the key tasks like maintaining kitchen cleanliness and supporting team members. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves excellent customer service and teamwork, be prepared to share examples of how you've successfully worked with others in a busy environment. Highlight any experiences where you motivated or supported team members, as this will resonate well with the interviewers.
✨Prepare Your Supporting Statement
Your supporting statement is crucial! Make sure it clearly outlines how your skills and experiences align with the job requirements. Use specific examples to illustrate your passion for food and customer service, and don’t forget to mention your Food Safety Level 2 certificate and Allergy Awareness training.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of thoughtful questions ready. This shows your genuine interest in the role and the organisation. You might ask about the team dynamics or how they ensure high standards in food delivery. It’s a great way to leave a positive impression!
