At a Glance
- Tasks: Register births, deaths, marriages, and civil partnerships while providing compassionate service.
- Company: Join Birmingham City Council, a leader in public service and community support.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Dynamic role with a focus on modernising essential services.
- Why this job: Make a real difference in people's lives during significant moments.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 28598 - 34434 £ per year.
Deputy Registrar of Births, Deaths, Marriages, Civil Partnerships and Stillbirths
Permanent Grade B - £28,598 - £34,434
Working 36.5 hours per week (variable working hours including weekends and bank holidays as required).
Be part of a vital public service at a time of local and national transformation. Birmingham Register Office is the largest and most diverse registration district in the country, delivering essential statutory services at key moments in people’s lives — from the joy of births and marriages to the sensitivity of registering deaths.
We are looking for a professional, adaptable and forward-thinking individual to join our team as a Deputy Registrar. This is a unique opportunity to contribute to a service that is both deeply rooted in statutory responsibility and evolving to meet future national expectations.
Why this role matters
- The Registration Service is entering a period of significant change and modernisation.
- Delivers essential statutory services to the public.
- Supports digital transformation and evolving customer expectations.
- Helps shape a flexible and progressive Register Office.
About the role
- Register births, deaths, marriages and civil partnerships.
- Provide a high-quality and compassionate service.
- Maintain accurate statutory records.
- Support and train colleagues.
- Assist in modernising our service delivery.
- Work flexibly, including weekends and emergencies when required.
What you will need
- Experience in a customer-facing role.
- Strong organisational and accuracy skills.
- Excellent communication skills.
- IT confident and able to use systems and spreadsheets.
- Ability to work under pressure.
- Willingness to learn and develop.
- Flexible and adaptable in approach.
Experience in registration services is highly desirable but not essential. Applicants from customer service, administrative, legal or regulated environments are encouraged to apply.
Please note that there are disqualifications that apply to anyone who wishes to be appointed to any Superintendent Registrar, Registrar or Deputy Registrar's post, and are applied at the time of the appointment and at all times during the appointment. Please review the Job Description carefully before applying.
To apply please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Deputy Registrar in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work as a Deputy Registrar in the largest and most diverse registration district in the UK. With a commitment to employee development and a supportive work culture, we provide essential public services while embracing modernisation and digital transformation. Join us in making a meaningful impact during significant life events, all within a flexible working environment that values compassion and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Registrar in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the registration services field or related areas. Attend local events or join online forums to connect with others who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and statutory responsibilities. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight experiences where you've successfully navigated change or modernisation in your previous roles. This will resonate well with the evolving nature of the Deputy Registrar position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Deputy Registrar in Birmingham
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, give the job description a good read. It’s packed with info about what we’re looking for, and it’ll help you tailor your CV and cover letter to show us why you’re the perfect fit!
Showcase Your Customer Service Skills:Since this role is all about providing a high-quality service, make sure to highlight any customer-facing experience you have. We want to see how you’ve made a difference in previous roles, so don’t hold back!
Be Accurate and Organised:We’re looking for someone with strong organisational skills and attention to detail. When you’re writing your application, double-check for any typos or errors. A neat and tidy application reflects your ability to maintain accurate records!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application, and remember to attach your up-to-date CV as it’s essential for shortlisting.
How to prepare for a job interview at Birmingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Deputy Registrar. Familiarise yourself with the registration process for births, deaths, marriages, and civil partnerships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your experience in providing high-quality service. Think of specific examples where you've handled sensitive situations or provided support to customers. This will highlight your ability to maintain compassion and professionalism under pressure.
✨Demonstrate Adaptability
The job requires flexibility, especially with variable working hours. Be ready to share instances where you've successfully adapted to changing circumstances or learned new skills quickly. This will reassure the interviewers that you can thrive in a dynamic environment.
✨Prepare Questions About Modernisation
As the Registration Service is undergoing significant change, come prepared with questions about their digital transformation efforts. This shows your interest in the future of the service and your willingness to contribute to its evolution. It also gives you insight into how you can fit into their plans.
