Community Safety Intervention Officers in Birmingham

We are seeking motivated and passionate Community Safety Intervention Officers to work with individuals, families, and communities to reduce anti-social behaviour (ASB), improve safety, and create positive outcomes. In this rewarding role, you will manage ASB cases from report to resolution, carrying out investigations, risk assessments, and targeted interventions to support victims and address community concerns. You will work closely with residents, elected members, and partner agencies to deliver effective, place-based solutions that reduce crime and anti-social behaviour. Working as part of Local Community Safety Partnerships, you will help tackle complex social issues through prevention, early intervention, safeguarding, and problem-solving approaches, ensuring vulnerable individuals receive the right support at the right time. This is an excellent opportunity for someone who is passionate about community safety and committed to improving the lives of local people. What you'll do...

• Manage anti-social behaviour (ASB) cases from report to resolution.
• Conduct risk and vulnerability assessments to prioritise support and interventions.
• Investigate incidents, gather evidence, and maintain accurate case records.
• Build evidence packages and support legal and enforcement action where required.
• Deliver a victim-focused service, providing support to vulnerable individuals.
• Identify safeguarding concerns and make appropriate referrals.
• Work with police, housing, social care, schools, and other partners to resolve issues.
• Use prevention, early intervention, and enforcement approaches to reduce ASB and crime.
• Apply problem-solving techniques to tackle recurring neighbourhood issues and hotspots.
• Contribute to Local Community Safety Partnerships and place-based interventions.
• Engage with residents, community groups, and stakeholders to build confidence and improve community safety.
• Prepare reports and use data to inform decisions and drive positive outcomes.
  We're looking for a proactive and resilient professional with experience in community safety, ASB, housing, safeguarding, or a related field. You'll be passionate about supporting communities, confident managing complex cases, and able to work collaboratively to deliver positive outcomes for residents., Experience of managing anti-social behaviour (ASB), community safety, housing, safeguarding, enforcement, or related casework.
• Strong investigation skills with the ability to gather evidence, assess risk, and manage complex cases.
• Experience of working with vulnerable individuals and applying a victim-focused approach.
• Knowledge of safeguarding responsibilities and confidence in identifying and escalating concerns.
• Ability to build effective relationships and work collaboratively with partners, communities, and stakeholders.
• A proactive, problem-solving mindset with the ability to tackle complex community safety issues.
• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with confidence engaging a wide range of audiences.
• Experience of preparing reports, maintaining accurate records, and using data to support decision-making.
• Knowledge of anti-social behaviour legislation and community safety practices would be advantageous.

Bring your skills, passion, and commitment to community safety and join a team dedicated to delivering meaningful outcomes for Birmingham residents every day. Together, we can help build safer and more resilient communities. We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

• Membership of West Midlands Pension Fund - with generous employer contributions
• Enhanced Holiday Entitlement - 30 days, increasing with length of service
• My Rewards Scheme - access to over 800 brands providing discounts and savings
• Health and wellbeing support - independent and confidential employee assistance and counselling, In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

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