Community Safety Intervention Officer in Birmingham

Grade C - £36,581-£45,529

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Join our Community Safety Team and help make a real difference across Birmingham.

Community Safety Intervention Officer

Permanent

Grade C - £36,581-£45,529

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Join our Community Safety Team and help make a real difference across Birmingham.

We are seeking motivated and passionate Community Safety Intervention Officers to work with individuals, families, and communities to reduce anti-social behaviour (ASB), improve safety, and create positive outcomes.

In this rewarding role, you will manage ASB cases from report to resolution, carrying out investigations, risk assessments, and targeted interventions to support victims and address community concerns. You will work closely with residents, elected members, and partner agencies to deliver effective, place-based solutions that reduce crime and anti-social behaviour.

Working as part of Local Community Safety Partnerships, you will help tackle complex social issues through prevention, early intervention, safeguarding, and problem-solving approaches, ensuring vulnerable individuals receive the right support at the right time.

This is an excellent opportunity for someone who is passionate about community safety and committed to improving the lives of local people.

What You'll Do

• Manage anti-social behaviour (ASB) cases from report to resolution.
• Conduct risk and vulnerability assessments to prioritise support and interventions.
• Investigate incidents, gather evidence, and maintain accurate case records.
• Build evidence packages and support legal and enforcement action where required.
• Deliver a victim-focused service, providing support to vulnerable individuals.
• Identify safeguarding concerns and make appropriate referrals.
• Work with police, housing, social care, schools, and other partners to resolve issues.
• Use prevention, early intervention, and enforcement approaches to reduce ASB and crime.
• Apply problem-solving techniques to tackle recurring neighbourhood issues and hotspots.
• Contribute to Local Community Safety Partnerships and place-based interventions.
• Engage with residents, community groups, and stakeholders to build confidence and improve community safety.
• Prepare reports and use data to inform decisions and drive positive outcomes.

What You'll Need

We're looking for a proactive and resilient professional with experience in community safety, ASB, housing, safeguarding, or a related field. You'll be passionate about supporting communities, confident managing complex cases, and able to work collaboratively to deliver positive outcomes for residents.

You Will Be Able To Demonstrate

• Experience of managing anti-social behaviour (ASB), community safety, housing, safeguarding, enforcement, or related casework.
• Strong investigation skills with the ability to gather evidence, assess risk, and manage complex cases.
• Experience of working with vulnerable individuals and applying a victim-focused approach.
• Knowledge of safeguarding responsibilities and confidence in identifying and escalating concerns.
• Ability to build effective relationships and work collaboratively with partners, communities, and stakeholders.
• A proactive, problem-solving mindset with the ability to tackle complex community safety issues.
• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with confidence engaging a wide range of audiences.
• Experience of preparing reports, maintaining accurate records, and using data to support decision-making.
• Knowledge of anti-social behaviour legislation and community safety practices would be advantageous.

What We Offer In Return

• Membership of West Midlands Pension Fund - with generous employer contributions
• Enhanced Holiday Entitlement - 30 days, increasing with length of service
• My Rewards Scheme - access to over 800 brands providing discounts and savings
• Health and wellbeing support - independent and confidential employee assistance and counseling

Job Description And Person Specification

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer. We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.

There Is a Clear Vision Which Is Ensuring That The Council Is Working For Communities Today And Building For Tomorrow, We Focus Our Resources On Five Key Priorities

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council's role as providing strategic leadership - that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage.

The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies

Company Info

Website http://birmingham.gov.uk/

Telephone 0121 675 7070

Location Birmingham City Council

Birmingham

West Midlands

B2 2XU

United Kingdom

#J-18808-Ljbffr