Commission Officer – Market Intelligence Team
Grade C - £36,581 - £45,529
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
About The Role
Are you passionate about turning data into meaningful insights that help shape vital public services? You’ll play a key role in supporting the commissioning and oversight of Adult Social Care services across Birmingham. This is an exciting opportunity for a highly analytical individual who enjoys working with
complex data, identifying trends and risks, and using evidence to influence decision-making.
Working at the heart of the commissioning team, you will collect, cleanse, analyse and interpret data from a range of sources to provide valuable market intelligence, monitor provider performance, and support the delivery of high-quality, sustainable care services. Your insight will help the Council understand current and future pressures within the care market, enabling better outcomes for citizens and communities.
Job Details
Commission Officer – Market Intelligence Team
Permanent
Grade C - £36,581 - £45,529
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
About The Role
Are you passionate about turning data into meaningful insights that help shape vital public services? You’ll play a key role in supporting the commissioning and oversight of Adult Social Care services across Birmingham. This is an exciting opportunity for a highly analytical individual who enjoys working with
complex data, identifying trends and risks, and using evidence to influence decision-making.
Working at the heart of the commissioning team, you will collect, cleanse, analyse and interpret data from a range of sources to provide valuable market intelligence, monitor provider performance, and support the delivery of high-quality, sustainable care services. Your insight will help the Council understand current and future pressures within the care market, enabling better outcomes for citizens and communities.
This role is ideal for someone with strong data analysis skills who enjoys solving problems, producing meaningful reports, and working collaboratively with stakeholders to drive continuous improvement across Adult Social Care services.
Key Responsibilities
- You will support the collection, analysis and reporting of market intelligence to help monitor the quality, performance and sustainability of adult social care services.
Your Responsibilities Will Include
- Collecting, cleansing, matching and analysing data from a range of sources to support effective commissioning and decision-making.
- Monitoring contract compliance and progress against commissioning outcomes.
- Identifying emerging risks relating to the sustainability and quality of care across the adult social care market.
- Providing technical support to care providers using the Council’s portal, helping to match citizens’ needs with appropriately contracted providers.
- Working collaboratively with colleagues, providers and stakeholders to support the delivery of effective, high-quality and sustainable care services.
- Producing accurate reports and performance information to inform stakeholders and support effective contract management.
- Monitoring activity against commissioned contracts and providing clear, timely updates to relevant stakeholders.
- Supporting the development of market intelligence to help the Council understand current and future pressures within the care market.
Requirements
- Experience collecting, cleansing, analysing and interpreting data from multiple sources to identify trends and support decision-making.
- Strong analytical skills with the ability to translate complex data into clear, meaningful reports and insights.
- Experience producing performance reports, dashboards or management information for a range of stakeholders.
- The ability to identify risks, trends and emerging issues through data analysis and market intelligence.
- Strong IT skills, including proficiency in Microsoft Excel and other data management or reporting systems.
- Excellent communication skills, with the ability to explain data and performance information to both technical and non-technical audiences.
- Knowledge of Adult Social Care, commissioning, contract management or care markets would be advantageous, although not essential.
What We Offer In Return…
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced Holiday Entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Commissioning Officer - Market Intelligence Team in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work at the heart of one of the UK's largest Commercial and Procurement Services. With a commitment to employee development, flexible working arrangements, and a focus on wellbeing, you'll play a pivotal role in shaping strategic decisions that impact the community. Join us to make a meaningful difference while enjoying competitive benefits and a supportive work culture that values diversity and excellence.
