At a Glance
- Tasks: Ensure a safe and clean environment while delivering excellent customer service.
- Company: Join Birmingham City Council, a Disability Confident Leader employer.
- Benefits: Competitive salary, flexible hours, and opportunities for personal development.
- Other info: Casual positions with evening and weekend shifts available.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Experience in leisure and customer service; lifeguard qualification for qualified roles.
The predicted salary is between 24796 - 26824 £ per year.
Casual Leisure Assistants Grade A - £24,796 - £26,824 pro rata Consultation grade - subject to formal evaluation under the Pay Equity Review. Opportunities for both qualified and non-qualified Leisure Assistants to work in both the wet and dry centres. We are currently seeking self-motivated and suitably skilled individuals to join the Sport and Physical Activity service team on a casual basis. Working as part of a team in a busy front-line service that will at times require you to be able to prioritise customer needs with programme, procedures and processes.
Key Responsibilities:
- Ensure a safe and healthy environment for staff and service users, complying with all relevant health and safety legislation.
- Maintain high standards of cleanliness and presentation across all facilities.
- Promote and support marketing campaigns and uphold the service’s brand.
- Deliver excellent customer service in line with the Customer Charter.
- Support the wellbeing of children, young people, and vulnerable adults.
- Carry out routine administrative tasks and other duties as required.
- Evening and weekend work is required as part of the normal working pattern.
The positions are for both qualified and unqualified Leisure Assistants roles, but we are looking for individuals with relevant experience in a leisure and customer services environment. Qualified candidates will be responsible for supervising pools and a RLSS National Pool Lifeguard Qualification is the minimum requirement for this role as well as ensuring the highest standards of cleanliness, housekeeping, hygiene, security and safety of the facilities.
Unqualified Leisure Assistants must also ensure the highest standards of cleanliness, housekeeping, hygiene, security and safety of the facilities.
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Casual Leisure Assistant in Birmingham employer: Birmingham City Council
Birmingham City Council is an excellent employer, offering a supportive and inclusive work environment for Casual Leisure Assistants. With a commitment to employee development and wellbeing, the council provides opportunities for growth within the Sport and Physical Activity service team, ensuring that all staff can thrive while delivering exceptional customer service. The council's status as a Disability Confident Leader further highlights its dedication to creating a positive and equitable workplace for all individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Leisure Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research Birmingham City Council and their Sport and Physical Activity service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work as a Leisure Assistant.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and health and safety. Think of examples from your past experiences that demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Casual Leisure Assistant in Birmingham
Some tips for your application 🫡
Craft a Stellar CV:Your CV is your first impression, so make it count! Highlight your relevant experience in leisure and customer service, and don’t forget to include any qualifications you have. Keep it clear and concise – we want to see your best bits!
Nail the Supporting Statement:This is your chance to shine! Use the Supporting Statement to showcase how your personal qualities and skills align with the role. Be sure to express your motivation for applying – we love to see genuine enthusiasm!
Follow the Guidelines:Make sure you stick to the application guidelines, especially the word limit for your Personal Statement. We appreciate attention to detail, and it shows us you can follow procedures – a key part of the job!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Birmingham City Council
✨Know Your Role
Make sure you understand the key responsibilities of a Casual Leisure Assistant. Familiarise yourself with health and safety legislation, customer service expectations, and the importance of cleanliness in leisure facilities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare examples from your past experiences that highlight your skills in customer service and teamwork. Whether you're qualified or unqualified, having relevant examples ready will demonstrate your capability to handle the demands of the job effectively.
✨Prepare Your Supporting Statement
Your supporting statement is crucial! Make it personal and specific to the role. Outline how your qualities and experiences align with the job requirements, and don’t forget to express your motivation for applying. Keep it concise and within the 1500-word limit.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team, the work environment, or any upcoming projects. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers!
