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- Tasks: Lead audits and policy development to enhance housing services and customer experiences.
- Company: Join Birmingham City Council, a Disability Confident Leader employer committed to inclusivity.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while shaping housing policies and practices.
- Qualifications: Experience in housing services, auditing, and strong analytical skills required.
- Other info: Dynamic role with a focus on collaboration and service improvement.
The predicted salary is between 35412 - 44075 £ per year.
We are looking for an Audit and Policy Lead to join our Housing Solution and Support Service. This is a pivotal role where you will deliver a responsive, customer-focused audit and policy function, ensuring that our services meet the highest standards and comply with BCC's Housing Allocations Scheme, legislation, policies, and best practice. You will lead on audits, investigations, and performance reporting, while supporting policy development and IT system enhancements. This is an exciting opportunity to influence service improvements and make a real difference to the lives of our customers.
Responsibilities
- Provide expert advice on the Housing Allocation Scheme and Birmingham Choice.
- Conduct thorough audits and investigations to ensure fair and compliant service delivery.
- Maintain and develop the service’s resource library, including policies, workflows, and templates.
- Support policy research, review, and development, including consultation and training.
- Produce accurate performance reports and analyse complex data to inform decision-making.
- Deliver training on IT systems, policies, and procedures to staff and partners.
- Collaborate with internal teams and external partners to improve customer journeys and service performance.
Qualifications
- Experienced in housing services, auditing, policy development, and performance reporting.
- Knowledgeable about housing allocations, legislation (including Part 6 Housing Act 1996), guidance, and related policies.
- Analytical and detail-oriented, with the ability to interpret complex data and legislation to present clear, actionable insights.
- Tech-savvy, with strong digital skills in housing management systems and Microsoft Office.
- A strong communicator, able to build relationships, deliver training, and influence change.
- Organised and proactive, capable of managing priorities in a fast-paced environment.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquiries please contact the Resourcing Team at resourcing@birmingham.gov.uk. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Audit & Policy Lead in Birmingham employer: Birmingham City Council
Contact Detail:
Birmingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audit & Policy Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Birmingham City Council. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Housing Allocation Scheme and relevant legislation. We want you to be able to discuss how your experience aligns with the role and how you can contribute to service improvements.
✨Tip Number 3
Showcase your analytical skills! Be ready to share examples of how you've interpreted complex data in past roles. This will demonstrate your ability to provide actionable insights, which is key for the Audit & Policy Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Audit & Policy Lead in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Audit & Policy Lead role. Highlight your experience in housing services, auditing, and policy development. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t forget to showcase your analytical and digital skills! Mention any relevant software or systems you’ve worked with, especially in housing management. This will help us see how tech-savvy you are.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex data!
Apply Through Our Website: Remember to apply through our website and attach your up-to-date CV. It’s a must for shortlisting, so don’t skip this step! We’re excited to see your application come through.
How to prepare for a job interview at Birmingham City Council
✨Know Your Legislation
Make sure you brush up on the Housing Allocations Scheme and relevant legislation, like the Part 6 Housing Act 1996. Being able to discuss these topics confidently will show that you're not just familiar with the role but also understand the legal framework that underpins it.
✨Showcase Your Analytical Skills
Prepare to discuss how you've handled complex data in the past. Bring examples of performance reports you've produced or audits you've conducted. This will demonstrate your analytical prowess and ability to turn data into actionable insights, which is crucial for this role.
✨Demonstrate Your Communication Skills
Since this role involves delivering training and collaborating with various teams, be ready to share examples of how you've effectively communicated complex information in the past. Highlight any experience you have in building relationships and influencing change within a team.
✨Be Proactive and Organised
This position requires someone who can manage priorities in a fast-paced environment. Prepare to discuss how you stay organised and proactive in your work. Share specific strategies or tools you use to keep track of tasks and ensure deadlines are met.
