At a Glance
- Tasks: Lead and manage the School Crossing Patrol service to ensure children's safety.
- Company: Birmingham City Council, dedicated to community safety and support.
- Benefits: Generous salary, pension contributions, 30 days holiday, and wellbeing support.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in child safety while leading a passionate team.
- Qualifications: Experience in operational leadership and people management required.
The predicted salary is between 30000 - 32833 £ per year.
Please note this vacancy is only available to Birmingham City Council employees.
Permanent
Grade C - £35,412 - £44,075
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Help Keep Birmingham’s Children Safe
Birmingham City Council is committed to supporting safe journeys to and from school for children and families across the city. Our School Crossing Patrol Service plays a vital role in local communities, ensuring pupils can cross safely and confidently at busy roads near schools. We’re looking for an Assistant School Crossing Patrol Manager to help lead and manage the daily operations of this essential frontline service.
You’ll work closely with School Crossing Patrol Supervisors and Patrol Wardens, ensuring services are effectively coordinated, legislative requirements are met, and high-priority sites remain operational wherever possible.
If you’re an organised people manager with experience leading frontline teams and delivering customer-focused services, we’d love to hear from you!
We’re looking for someone who brings…
- Strong operational leadership experience – you’ve managed frontline or lone-working staff within a busy service environment.
- Excellent people management skills – with experience supporting performance, wellbeing, attendance management, and staff development.
- A customer-focused approach – able to communicate professionally with schools, parents, councillors, MPs, and members of the public.
- Sound organisational skills – able to prioritise workloads, manage emergencies, and coordinate staffing effectively.
- Confidence working with policies and procedures – including HR processes, safeguarding requirements, and statutory guidelines.
- Strong IT and administrative skills – able to maintain accurate records and use systems such as Oracle and other databases effectively.
- A proactive and collaborative attitude – someone who uses initiative and works positively with colleagues and stakeholders.
- A commitment to safety and compliance – with an understanding of Health & Safety responsibilities and Road Safety best practice.
- Full UK Driving Licence and flexibility to travel around the city.
This is an opportunity to support and lead a dedicated workforce, oversee service delivery across Birmingham, and make a direct difference to child safety within our communities.
What we offer in return…
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced Holiday Entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquiries please contact: Resourcing@birmingham.gov.uk
A Disclosure and Barring Service (DBS) check will be undertaken.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Assistant School Crossing Patrol Manager in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer dedicated to the safety and wellbeing of its community, particularly children. With a strong commitment to employee development, generous benefits including enhanced holiday entitlement and a robust pension scheme, and a supportive work culture that values diversity and inclusion, this role offers a meaningful opportunity to make a direct impact in local communities. Join us in leading a vital service that ensures safe journeys for children across Birmingham while enjoying a fulfilling career with ample growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant School Crossing Patrol Manager in Birmingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Birmingham City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Birmingham City Council and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Assistant School Crossing Patrol Manager in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Birmingham City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Birmingham City Council
✨Get to Know Public Sector Values
Before your interview with Birmingham City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Birmingham City Council.
