Assistant Community Library Connector in Birmingham

Please note this vacancy is only available to Birmingham City Council employees.

Permanent Grade 2 - £24,796 - £26,824

Working 36.5 hours per week

Are you passionate about empowering communities through access to information, digital services and cultural activities? Join our team as an Assistant Community Library Connector and become the primary point of contact for residents in Birmingham, helping to deliver a comprehensive, welcoming and supportive library service. You will play a vital role in supporting local households by providing information, guidance, resources, and access to a wide range of services promoting well-being, independence, and digital inclusion across the community. You will also work closely with local stakeholders to develop a strong network of support services and activities, translating the library’s vision into practical, community-led initiatives.

• Be the first point of contact for residents, supporting access to holistic services including finance, housing, employment skills, education, and well-being.
• Promote digital inclusion by helping residents build digital skills and confidence.
• Deliver a high-quality library service in line with national standards and legislation.
• Issuing, returning, and maintaining library materials; handling cash transactions; and supporting administrative tasks.
• Promoting literacy, cultural activities, study and homework support tailored to community needs.
• Build relationships with local stakeholders and community partners.
• Support the development of a strong network of services and activities for residents.
• Maintain accurate records and uphold council service standards.
• Participate in training and take responsibility for personal development.
• Work flexibly across community settings, including evenings and weekends.
• Hold keyholder responsibilities for opening and closing library buildings.
• Commit to your own continuous professional development to enhance service quality.
• A requirement of the role is to work alternate Saturdays, but we also have Saturday-only roles available.

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquiries please contact: Liz Parkes, email: Liz.Parkes@Birmingham.gov.uk

We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.