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- Tasks: Present complex cases for non-admission and prepare detailed documentation.
- Company: Join Birmingham City Council, a leader in promoting equality and diversity.
- Benefits: Competitive salary, supportive work environment, and professional development opportunities.
- Why this job: Make a real difference in school admissions while honing your communication skills.
- Qualifications: Understanding of school admissions policies and strong communication skills required.
- Other info: Dynamic role with opportunities for personal growth and resilience building.
The predicted salary is between 35412 - 41771 £ per year.
A Fixed-Term vacancy has arisen in the School Admissions and Fair Access Service for an Appeals Presenting Officer. The role will commence on 02 March and is due to end on 31 July 2026. This is an exciting and challenging opportunity for an experienced professional with a background in school admissions and appeals. The role requires resilience and confidence, as you will regularly present complex cases for non-admission to independent panels and parent/carers for extended periods, often in environments that can be confrontational and emotionally charged. You must be prepared to handle frequent and robust challenges from families and panel members while maintaining professionalism and clarity under pressure. Success in this role depends on an understanding of all relevant school admissions codes, policies, and procedures, and the ability to articulate these accurately and persuasively to diverse audiences, when needed. Meticulous preparation of detailed documentation and thorough background research are essential, alongside effective collaboration with colleagues across the service and schools. This demanding role is suited to individuals who can manage their own workload, combine expert knowledge with outstanding communication skills and resilience in the face of challenge.
Responsibilities
- Present complex cases for non-admission to independent panels and parent/carers.
- Prepare detailed documentation and undertake thorough background research.
- Collaborate with colleagues across the service and with schools.
- Communicate policies, procedures, and decisions accurately and persuasively to diverse audiences.
Qualifications / Skills
- Understanding of all relevant school admissions codes, policies, and procedures.
- Ability to articulate these accurately and persuasively.
- Strong written and verbal communication skills.
- Excellent organisation and ability to manage own workload.
- Resilience under pressure and the ability to handle challenging situations professionally.
Application Details
Please refer to the attached Job Description and Person Specification for full details. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.
Equality, Diversity and Inclusion
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Additional Information
For any informal enquiries please contact the Resourcing Team. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment.
Admissions and Appeals Officer in Birmingham employer: Birmingham City Council
Contact Detail:
Birmingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Appeals Officer in Birmingham
✨Tip Number 1
Get to know the ins and outs of school admissions codes and policies. Brush up on your knowledge so you can confidently discuss them during interviews. We want you to shine when it comes to articulating complex information!
✨Tip Number 2
Practice your presentation skills! You’ll need to present cases clearly and persuasively, so grab a friend or family member and run through some mock presentations. The more comfortable you are, the better you'll handle those challenging questions.
✨Tip Number 3
Network with current or former Admissions Officers if you can. They can provide insider tips and insights that could give you an edge. Plus, it’s always good to have connections in the field!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Make sure your CV is up-to-date and highlights your relevant experience and skills.
We think you need these skills to ace Admissions and Appeals Officer in Birmingham
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you fully understand the Admissions and Appeals Officer role. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Craft a Tailored CV: Your CV should be a reflection of your skills and experiences that are most relevant to the role. Don’t just send a generic CV; tailor it to showcase your understanding of school admissions codes and your communication prowess. Remember, we want to see how you can shine in this position!
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon. We appreciate well-structured applications that get straight to the point, especially when discussing your experience with complex cases and handling challenging situations.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you include all necessary documents, like your up-to-date CV. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Birmingham City Council
✨Know Your Stuff
Make sure you have a solid understanding of school admissions codes, policies, and procedures. Brush up on the latest updates and be ready to discuss how they apply to real-life scenarios. This will show that you're not just familiar with the theory but can also articulate it clearly.
✨Prepare for the Pressure
Since the role involves presenting complex cases in potentially confrontational settings, practice staying calm under pressure. Consider doing mock interviews with friends or colleagues where they challenge your responses. This will help you build resilience and confidence for the actual interview.
✨Documentation is Key
Bring along examples of detailed documentation you've prepared in the past. This could include case studies or reports that demonstrate your meticulous approach. Being able to showcase your organisational skills will impress the interviewers and highlight your suitability for the role.
✨Collaborate and Communicate
Highlight your experience working collaboratively with colleagues and schools. Be ready to share specific examples of how you've effectively communicated policies and decisions to diverse audiences. This will illustrate your strong communication skills and ability to work as part of a team.
