Birmingham City Council is recruiting a Calm, responsive Careline Services Operator to join its 24-hour emergency response team in the Operations Centre, handling calls, radios and computerised systems to assess urgency and trigger the correct response.
You will communicate sensitively with callers, maintain records, follow emergency procedures and contribute to ongoing service development while working a 24-hour rotating shift.
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24/7 Careline Operator – Emergency Response Centre in Birmingham employer: Birmingham City Council
Birmingham City Council is an exceptional employer, offering a unique opportunity to work at the heart of one of the UK's largest Commercial and Procurement Services. With a commitment to employee development, flexible working arrangements, and a focus on wellbeing, you'll play a pivotal role in shaping strategic decisions that impact the community. Join us to make a meaningful difference while enjoying competitive benefits and a supportive work culture that values diversity and excellence.
