Team Manager - CASS Service in Birmingham

Are you an inspirational, dynamic and experienced Social Worker/Team Manager who is passionate about improving outcomes for children and families? Do you have the leadership skills, professional curiosity and drive to support a busy front door service to continue delivering excellent practice? If so, Birmingham Children’s Trust wants to hear from you.

At Birmingham Children’s Trust, we are dedicated to providing high-quality care, support and safeguarding services for children and families across Birmingham. Our mission is to ensure that every child has the opportunity to thrive in a safe, nurturing environment. We are a dynamic and forward‑thinking organisation, committed to innovation, partnership working and excellence in social work practice.

The Children’s Advice and Support Service (CASS) is Birmingham Children’s Trust’s front door service. CASS plays a vital role in ensuring children and families receive the right help at the right time through timely, robust and child‑centred decision‑making. The service works at pace, managing high levels of demand and competing priorities, while maintaining a strong focus on quality, consistency and positive outcomes for children.

We are looking for a Team Manager who can lead with confidence, energy and enthusiasm. You will bring experience of partnership working, audit, quality assurance and performance oversight, and you will be able to use learning to strengthen practice, support improvement and promote excellent standards across the team. You will work closely with other services across the Trust and with key partners, including police, health, education, early help and voluntary sector organisations.

CASS has a strong reputation for delivering good services, effective partnership working, and timely, robust decision‑making that contributes to positive outcomes for children and their families. We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children’s Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham, so you must reside within a suitable commutable distance around Birmingham and have the correct right‑to‑work documents to work in the UK. Sadly, we do not support those who require sponsorship.

About you:

We are looking for a resilient, motivated and child‑centred Team Manager who can inspire others and lead a team to excellence. The ideal candidate will have:

• Excellent time management and organisational skills to oversee your dedicated team.
• High levels of resilience, managing and prioritising demanding workloads to an already well‑established CASS service.
• Excellent people management and strong leadership skills to manage your own team.
• Ability to build effective relationships and work collaboratively with internal and external partner agencies to ensure positive outcomes for children and their families.
• Good problem-solving skills, supporting your team of practitioners to make best interest decisions for children in line with legislative, regulatory and best practice guidelines.
• Ability to use management information systems to maintain and drive good performance and quality of the practice in your team.
• Demonstration of professionalism, leadership and accountability and possess excellent skills in problem solving, analysis and planning.

If you are a hard‑working, reflective and enthusiastic Team Manager who is ready to bring your skills, experience and values to a service that makes a real difference every day, we would welcome your application.

Our Benefits:

• An incentive payment of £1,000 paid in full in your first month’s salary (T&C’s apply).
• Retention bonus of £2,400 per annum paid in monthly instalments (T&C’s apply).
• Relocation Allowance of up to £8,000 (T&C’s apply).
• We pay your Social Work England registration fee.
• We pay your DBS application fee and reimburse your update service fee.
• A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Early finish every Friday!
• Salary Sacrifice Car Scheme which gives you the chance to drive a brand‑new car for an affordable fixed monthly amount as part of a salary sacrifice initiative.
• Free on‑site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
• Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
• Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns, to support the needs of the Trust and to ensure a positive work/life balance for our employees.
• You will receive a generous local government career average pension scheme in line with the Local Government Pension Scheme.
• Discounted gym memberships with Pure Gym and Nuffield Health.

Interviews will take place on 30 September. Help us to change children and young people’s lives! At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected. We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people. We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development. Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people. The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.