ICT Technical Apprenticeship - ICT Service Team

ICT Technical Apprenticeship - ICT Service Team

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At a Glance

  • Tasks: Join our ICT Service Team and develop your skills in a dynamic environment.
  • Company: Birmingham and Solihull Mental Health NHS Foundation Trust, a leader in innovative healthcare solutions.
  • Benefits: Gain a Level 3 ICT Apprenticeship, ongoing training, and potential for permanent roles.
  • Why this job: Make a real difference in mental health while building a rewarding career.
  • Qualifications: Enthusiasm, commitment, and good communication skills required; Level 2 Literacy and Numeracy needed.
  • Other info: Opportunities for higher-level apprenticeships and flexible work options available.

Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.

About the Trust

At BSMHFT we are seen as one of leading NHS organisations for innovative solutions designed, deployed and successfully adopted in operational areas. The Trust was selected as one of the handful GDEs in the country. The skills to develop, support and maintain our systems and services are done in house with the help of a highly motivated group of technical specialists.

Apprentice Programme

Following the success of our ongoing apprentice programme we are recruiting again to the post of ICT Technical Apprentice. Successful candidates will be expected to work in challenging and dynamic environments and will be supported throughout their career in the Trust by experienced staff who will offer coaching and supervision. You will also be provided with a comprehensive induction, and ongoing training. Birmingham and Solihull Mental Health Foundation Trust in partnership with the learning provider will support you to complete a Level 3 ICT Information Telecommunications Apprenticeship. After this you will be equipped with the necessary skills and experience to be eligible to apply for a permanent post (subject to availability). There may also be an opportunity to study towards a higher level apprenticeship or work flexibly through our temporary staffing bank.

Requirements

We are continually creating opportunities in locations across Birmingham & Solihull in a wide range of departments and clinical settings. You will need to demonstrate enthusiasm, commitment and good communication skills to be selected. You will also be required to function at a Level 2 standard in Literacy and Numeracy, as a minimum requirement. Please Note: candidates with an equivalent or same qualification will not be shortlisted!

About the Organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation. Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

Application

We highly recommend you submit your application as soon as possible; this post may close earlier than the indicated closing date if a sufficient number of applications are received. We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK).

Closing Date

This advert closes on Tuesday 25 Nov 2025.

ICT Technical Apprenticeship - ICT Service Team employer: Birmingham and Solihull Mental Health NHS Foundation Trust

Birmingham and Solihull Mental Health NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work culture where you can thrive as an ICT Technical Apprentice. With a strong focus on employee development, you will receive comprehensive training and mentorship from experienced staff, ensuring you gain the skills necessary for a successful career in mental health services. Join us in making a meaningful impact in our diverse community while enjoying opportunities for growth and advancement within a leading NHS organisation.
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Contact Detail:

Birmingham and Solihull Mental Health NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ICT Technical Apprenticeship - ICT Service Team

✨Tip Number 1

Get to know the Trust! Research Birmingham and Solihull Mental Health NHS Foundation Trust, their values, and the services they provide. This will help you tailor your conversations and show genuine interest during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events related to mental health and ICT. Building relationships can give us insights into the culture and possibly even a foot in the door.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions and scenarios specific to the ICT field. Mock interviews with friends or family can help us feel more confident and articulate our skills effectively.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team at the Trust.

We think you need these skills to ace ICT Technical Apprenticeship - ICT Service Team

Enthusiasm
Commitment
Good Communication Skills
Literacy
Numeracy
Technical Support
Problem-Solving Skills
Teamwork
Adaptability
Coaching and Supervision

Some tips for your application 🫡

Show Your Enthusiasm: Let your passion for ICT shine through in your application! We want to see that you're genuinely excited about the opportunity to work with us and contribute to our innovative solutions.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the role, so don’t hold back on showcasing your strengths!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your ideas flow well and are easy to understand. Avoid jargon unless it's relevant!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this exciting apprenticeship opportunity.

How to prepare for a job interview at Birmingham and Solihull Mental Health NHS Foundation Trust

✨Know Your Stuff

Make sure you understand the basics of ICT and the specific technologies mentioned in the job description. Brush up on your knowledge about the NHS and how technology plays a role in mental health services. This will show your enthusiasm and commitment to the role.

✨Show Your Communication Skills

Since good communication is key for this position, practice explaining technical concepts in simple terms. You might be asked to describe how you would help someone with a tech issue, so think of examples from your past experiences or studies.

✨Demonstrate Your Enthusiasm

The Trust is looking for candidates who are passionate about making a difference. Be prepared to share why you want to work in mental health and how you can contribute to the team. A genuine interest in helping others will set you apart.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training opportunities available or how the team collaborates on projects. It shows you're engaged and serious about the apprenticeship.

ICT Technical Apprenticeship - ICT Service Team
Birmingham and Solihull Mental Health NHS Foundation Trust
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