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- Tasks: Provide essential secretarial and admin support to a dynamic healthcare team.
- Company: Join Birmingham and Solihull Mental Health NHS Foundation Trust, a leader in mental health services.
- Benefits: Gain valuable experience in healthcare with a supportive and inclusive team environment.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Formal secretarial qualifications and healthcare experience are essential.
- Other info: Opportunity for career growth in a compassionate and diverse workplace.
The predicted salary is between 28800 - 43200 £ per year.
A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.
Hillis Lodge Forensic Low Secure inpatient Team has a vacancy for a full time dual role medical secretary ward administrator to provide a comprehensive, reliable, confidential secretarial and admin service to support the Consultant Psychiatrist, Ward Manager and Clinical Team.
The successful applicant will need to possess a good general level of education with formal secretarial qualifications. Experience of working in healthcare is essential. The successful applicant must posses the essential qualifications outlined in the attached personal specification.
Responsibilities
- The successful candidate will be required to work within in a busy team providing a comprehensive secretarial and administrative service to the Consultant Psychiatrist, Ward Administrator and members of the multi disciplinary team.
- To take minutes of clinical team meetings and business meetings.
- To maintain a rolling programme of CPA Case Conferences
- Ensuring that any correspondence from the Ministry of Justice and Mental Health Act Office are dealt with according to working practice as and when required.
- Maintaining diary management for the Consultant Psychiatrist and Ward Manager
- Responsibility for all room bookings and visitors.
- To update staff records.
- Place orders and support procurement.
- A good level of audio typing and medical terminology is required. Knowledge of the Trust systems is desirable.
- The successful candidate must have excellent communication skills and be able to work within a team.
Qualifications
- Good general level of education
- Formal secretarial qualifications
- Experience of working in healthcare is essential
- Essential qualifications outlined in attached personal specification
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK).
Requirement to work Monday to Friday.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
This advert closes on Sunday 9 Nov 2025.
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Band 4 Medical Secretary/Ward Administrator - Hillis Lodge employer: Birmingham and Solihull Mental Health NHS Foundation Trust
Contact Detail:
Birmingham and Solihull Mental Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 4 Medical Secretary/Ward Administrator - Hillis Lodge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Birmingham and Solihull Mental Health NHS Foundation Trust. A friendly chat can give us insider info on the team culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by brushing up on your medical terminology and audio typing skills. We want to show that we’re not just qualified, but also ready to hit the ground running in this busy environment.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help us articulate our experience in healthcare and how it aligns with the role of a medical secretary/ward administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Band 4 Medical Secretary/Ward Administrator - Hillis Lodge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your secretarial qualifications and healthcare experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in mental health and how you can contribute to our team at Hillis Lodge. Keep it personal and engaging!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We highly recommend applying through our website for a smooth process. It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need right there!
How to prepare for a job interview at Birmingham and Solihull Mental Health NHS Foundation Trust
✨Know Your Stuff
Make sure you brush up on medical terminology and the specific duties of a medical secretary. Familiarise yourself with the NHS systems and processes, as this will show your commitment and readiness to hit the ground running.
✨Showcase Your Experience
Prepare examples from your previous roles in healthcare that highlight your secretarial skills and ability to work in a busy team. Be ready to discuss how you've managed diary schedules, taken minutes, or handled sensitive correspondence.
✨Communication is Key
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable discussing your qualifications and experiences.
✨Demonstrate Team Spirit
This position requires working closely with a multi-disciplinary team. Think of examples where you've collaborated effectively with others, and be prepared to discuss how you can contribute to a supportive and inclusive environment at Hillis Lodge.
