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- Tasks: Lead a high-performing team to deliver top-notch onsite services and client satisfaction.
- Company: Join Birkin Group, an award-winning smart technology facilities services company.
- Benefits: Enjoy a supportive culture, career growth, and the chance to make a positive impact.
- Why this job: Be a key player in enhancing client relationships and operational excellence.
- Qualifications: Experience in corporate settings and strong leadership skills required.
- Other info: Embrace a hands-on approach in a dynamic and engaging work environment.
The predicted salary is between 40000 - 50000 £ per year.
Company Description: Birkin Group is an award-winning smart technology facilities services company delivering services to a wide range of clients in the UK across the corporate, education and visitor attraction sectors. The company leverages a combination of brilliant basics and advanced technology to deliver intelligent and customised solutions, ensuring secure, safe, and hygienic spaces. Birkin fosters an enthusiastic, value-driven team culture while creating a positive impact on communities and the planet.
Core Responsibilities:
- Operational Excellence: Own the daily delivery of onsite services, ensuring all work is completed within budget and according to the agreed scope.
- Client Relationship Management: Act as the main onsite contact, leading monthly performance reviews and managing all site reporting.
- Team Leadership: Lead, engage, and develop a high-performing team of Site Supervisors and Operatives, fostering a culture of teamwork and safety.
- Resource Management: Schedule labour and coordinate with stakeholders to ensure all sites are equipped with the necessary staff, PPE, and equipment.
- Performance & HR: Work closely with HR to manage recruitment, onboarding, and performance processes.
- Growth: Identify opportunities to improve processes and provide innovative solutions to their clients.
What We Are Looking For:
- Expertise: Comfortable in the corporate workplace setting and delivering a first class operation in this sector. Deep understanding of BICSc & COSHH requirements.
- Leadership Style: A "hands-on" approach with the ability to remain positive and professional in challenging situations, creating a source of engagement and motivation for their teams.
- Skills: Excellent multi-tasking, prioritisation, and listening skills, with a methodical and solution-driven mindset.
- Integrity: A high level of discretion and honesty, acting as a true ambassador for the Birkin DNA.
The Birkin Values: We pride ourselves on our "Birkin DNA." Our ideal candidate embodies:
- Trust and Integrity: Acting ethically and honestly with all stakeholders.
- Being Genuine: Openness to feedback and a commitment to continuous improvement.
- Caring: Sensitivity to the needs of others and a reliable, service-first attitude.
- Passion to be the Best: Managing resources effectively to surpass client expectations.
Contract Manager in London employer: Birkin Group
Contact Detail:
Birkin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Contract Manager role.
✨Tip Number 2
Prepare for interviews by researching Birkin Group thoroughly. Understand their values, services, and recent projects. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed challenges, and delivered results. We believe that showcasing your hands-on approach and problem-solving skills will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen!
We think you need these skills to ace Contract Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Contract Manager role. Highlight your expertise in operational excellence and client relationship management, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you embody our Birkin DNA values. Be genuine and let your passion for the role come through.
Showcase Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage teams and deliver first-class operations. We want to see how you've tackled challenges and improved processes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Birkin Group
✨Know Your Stuff
Make sure you understand the core responsibilities of a Contract Manager at Birkin Group. Familiarise yourself with BICSc and COSHH requirements, as well as the importance of operational excellence and client relationship management. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Style
Birkin values a hands-on leadership approach, so be prepared to discuss your experience in leading teams. Share specific examples of how you've engaged and motivated your team in challenging situations. Highlight your ability to foster teamwork and safety, which is crucial for this position.
✨Demonstrate Problem-Solving Skills
With a focus on growth and innovation, be ready to talk about times when you've identified opportunities for improvement. Discuss how you’ve implemented solutions that exceeded client expectations. This will show that you have a methodical and solution-driven mindset, which is key for success in this role.
✨Embrace the Birkin Values
Familiarise yourself with the Birkin DNA and be prepared to discuss how you embody these values. Talk about your commitment to trust, integrity, and caring for others. Showing that you align with their culture will make you a more attractive candidate.