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- Tasks: Lead cleaning operations and ensure exceptional service delivery across multiple sites.
- Company: Join Birkin Group, a smart tech facilities services company making a positive impact.
- Benefits: Competitive salary, training opportunities, and a supportive team culture.
- Other info: Opportunity for growth and innovation in a dynamic work environment.
- Why this job: Be a hands-on leader and inspire your team while ensuring top-notch cleaning standards.
- Qualifications: Experience in corporate settings and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Birkin Group is an award-winning smart technology facilities services company delivering services to a wide range of clients in the UK across the corporate, education and visitor attraction sectors. The company leverages a combination of brilliant basics and advanced technology to deliver intelligent and customised solutions, ensuring secure, safe, and hygienic spaces. Birkin fosters an enthusiastic, value-driven team culture while creating a positive impact on communities and the planet.
As a Cleaning Contract Manager, you will lead operational excellence across a national portfolio, driven by our core values. You will be a hands-on leader, building and inspiring your team through comprehensive training and a commitment to health and safety. By nurturing strong internal and external relationships, you will ensure Birkin remains a trusted partner, delivering exceptional value and outstanding cleaning standards every day.
Whilst London based, the requirement will be to visit each nationwide site on a monthly basis to conduct compliance/cleaning audits, with support from the wider Portfolio Team, to assist with ad hoc and reactive tasks.
Core Responsibilities- Operational Excellence: Own the daily delivery of onsite services, ensuring all work is completed within budget and according to the agreed scope. Set clear targets for the team and monitor performance to consistently achieve and exceed benchmarks.
- Client Relationship Management: Act as the main onsite contact, leading monthly performance reviews and managing all site reporting. Act as the primary point of contact for all offices, nurturing strong internal and external relationships.
- Team Leadership: Lead, engage, and develop a high-performing team of Site Supervisors and Operatives, fostering a culture of teamwork and safety.
- Resource Management: Schedule labour and coordinate with stakeholders to ensure all sites are equipped with the necessary staff, PPE, and equipment.
- Performance & HR: Work closely with HR to manage recruitment, onboarding, and performance processes.
- Growth: Identify opportunities to improve processes and provide innovative solutions to their clients.
- Expertise: Comfortable in the corporate workplace setting and delivering a first class operation in this sector.
- Leadership Style: A "hands-on" approach with the ability to remain positive and professional in challenging situations, creating a source of engagement and motivation for their teams.
- Skills: Excellent multi-tasking, prioritisation, and listening skills, with a methodical and solution-driven mindset.
- Integrity: A high level of discretion and honesty, acting as a true ambassador for the Birkin DNA.
We pride ourselves on our "Birkin DNA." Our ideal candidate embodies:
- Trust and Integrity: Acting ethically and honestly with all stakeholders.
- Being Genuine: Openness to feedback and a commitment to continuous improvement.
- Caring: Sensitivity to the needs of others and a reliable, service-first attitude.
- Passion to be the Best: Managing resources effectively to surpass client expectations.
Contract Manager in Guildford employer: Birkin Group
Contact Detail:
Birkin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Birkin Group's commitment to operational excellence and client relationships. We want you to show how your skills align with their mission during the interview!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. We suggest focusing on your leadership style and how you can inspire a team, as this is key for the Contract Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Contract Manager in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences that match the Contract Manager role. Highlight your leadership style and any relevant experience in managing teams and client relationships.
Showcase Your Expertise: Don’t shy away from detailing your experience in the corporate workplace and how you've delivered operational excellence. Use specific examples to demonstrate your problem-solving skills and ability to manage resources effectively.
Emphasise Your Values: We’re all about our Birkin DNA, so make sure to express how you embody trust, integrity, and a caring attitude in your application. Share instances where you’ve gone above and beyond to support your team or clients.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get to know you better. Plus, it shows you’re genuinely interested in joining our team!
How to prepare for a job interview at Birkin Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Birkin Group's values and services. Familiarise yourself with their approach to operational excellence and client relationship management. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Style
Be ready to discuss your hands-on leadership approach. Share specific examples of how you've motivated teams in challenging situations and fostered a culture of safety and teamwork. This will highlight your fit for the role of Cleaning Contract Manager.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage resources effectively. Think of past experiences where you identified opportunities for improvement or handled compliance audits, and be prepared to share those stories.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your genuine interest in the company and the role. Inquire about their current challenges in maintaining cleaning standards or how they measure success in client relationships. This will demonstrate your proactive mindset and commitment to continuous improvement.