At a Glance
- Tasks: Lead a dynamic team to enhance digital products and services in a collaborative environment.
- Company: Join Birketts, a top UK law firm with a rich heritage and innovative culture.
- Benefits: Enjoy flexible hybrid working, competitive salary, private healthcare, and generous holiday allowance.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact by shaping the future of legal services through technology.
- Qualifications: Experience in product management and a passion for coaching and developing teams.
The predicted salary is between 45000 - 55000 £ per year.
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.
We are defined by our Next Level Law proposition. Next Level Law is also applied to our people. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.
The IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'.
As Product Delivery Team Leader, you will support the successful evolution and continuous improvement of Birketts' digital products and services. Working in partnership with the Director of Business Solutions and the Product Development Team Leader, you will facilitate effective product planning, discovery and prioritisation activities, ensuring teams make informed decisions about what to build and why.
The role will support Birketts' transition from traditional project-based delivery towards a more product-led approach. You will coach Business Analysts and Product Managers, helping to develop product management capability, encourage collaboration with stakeholders, and promote continuous learning and improvement across digital product teams.
You will work closely with the firm's Business Change function on firmwide initiatives delivered through more traditional project-based approaches, helping to ensure alignment between the wider technology roadmap, operational change and transformational change activities. The role will support effective collaboration between Business Change, product management and technology teams, helping ensure the most appropriate delivery approach is adopted based on the nature of the initiative and the outcomes being sought, recognising that some initiatives may be best suited to structured project delivery while others will benefit from more product-led or agile delivery approaches.
Success in this role will be reflected in stronger product management capability, clearer product priorities, and improved alignment between business needs and delivery outcomes.
- Work with stakeholders to understand business needs and help shape product initiatives and priorities
- Assist Product Managers and Business Analysts in defining and maintaining product backlogs
- Lead prioritisation discussions and provide constructive challenge to ensure effort is focused on the highest-value opportunities
- Lead the development and communication of product roadmaps alongside Product Managers and stakeholders
- Ensure product priorities are clearly defined, understood and aligned with business objectives
- Ensure product priorities appropriately consider business value, risk, compliance and operational impacts
- Promote product discovery practices that help teams better understand user needs, business challenges and opportunities for improvement
- Encourage the use of stakeholder feedback, user insight and data to inform product decisions
- Support teams in reviewing outcomes and identifying opportunities for continuous improvement
- Help ensure products continue to evolve in line with changing business needs
- Lead, mentor and develop Business Analysts and Product Managers; build and mature Birketts' product management capability
- Lead the growth of product management skills, including discovery, prioritisation, stakeholder management and outcome-focused thinking
- Encourage collaboration, knowledge sharing and continuous learning across the team
- Support individuals in setting objectives and developing their professional capabilities
- Support Birketts' transition from project-based delivery towards a more product-led approach
- Support the adoption of consistent product management, discovery and prioritisation practices across digital product teams
- Encourage outcome-focused decision making and effective collaboration between business and technology teams
- Work closely with the Director of Business Solutions and Product Development Team Leader to continuously improve how products are shaped, prioritised and evolved
- Work with Business Change, Infrastructure, Security and Architecture stakeholders to align product roadmaps with technology standards, operational considerations and wider business priorities
- Ensure products balance user needs, business priorities, risk and compliance requirements
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role.
What we are looking for:
- Experience supporting the delivery and continuous improvement of digital products or services
- Experience balancing user needs, business priorities and delivery constraints when making product decisions
- Experience leading product planning, roadmap development and prioritisation activities for digital products or services
- A strong understanding of product management principles, including product discovery, prioritisation and continuous improvement
- Experience working with Business Analysts, Product Managers, Product Owners or similar roles
- Ability to coach individuals and teams in developing product management capability
- Experience helping organisations adopt more product-led ways of working
- Strong stakeholder engagement and facilitation skills, with the ability to build effective working relationships across business and technology teams
- Able to balance competing priorities and support informed decision making in complex environments
- Comfortable working collaboratively with technical and delivery teams to shape and evolve products
- A pragmatic, outcome-focused approach, with a willingness to challenge constructively and drive continuous improvement
- Strong communication skills, with the ability to explain complex ideas clearly to both technical and non-technical audiences
- An interest in developing people, fostering collaboration and building high-performing teams
- Degree-qualified or able to demonstrate equivalent relevant experience
Hybrid Working:
Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application.
25 days holiday (FTE) plus Bank Holidays
Long Service holiday award – 1 extra week every 10 years continuous service
Private Healthcare with BUPA (offered after probation is passed)
Scottish Widows Pension Scheme (5% employer / 5% Employee)
Staff Profit Share and Individual Performance Bonus Scheme
Salary sacrifice (Pensions, Staff Profit Share)
Life Assurance - 4 x salary / Permanent Health Insurance
Paid CSR Day
Enhanced Maternity/Paternity Leave
Subsidised gym membership
Electric car scheme
Dress for your Day Policy
Inclusivity and Culture:
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential.
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Intelligence (AI):
At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure. AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm's values. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm. If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.
Locations
Team Leader - Immediate Start in Norfolk, Norwich employer: Birketts
Birketts is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and collaboration. With a focus on high-net-worth clients in the picturesque city of Cambridge, our Senior Private Client Lawyers benefit from a hybrid working environment, competitive remuneration, and opportunities for professional development within a prestigious law firm recognised for its expertise in private client matters.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Immediate Start in Norfolk, Norwich
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✨Engage in Professional Networks
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We think you need these skills to ace Team Leader - Immediate Start in Norfolk, Norwich
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Birketts.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Birketts. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Birketts
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Birketts, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Birketts, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Birketts could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Birketts as they’re likely seeking a candidate who can enhance their workplace culture.
