At a Glance
- Tasks: Design and implement innovative legal tech solutions to enhance client collaboration and workflow efficiency.
- Company: Join Birketts, a top UK law firm with a rich 160-year heritage.
- Benefits: Enjoy flexible hybrid working, competitive salary, and extensive benefits including private healthcare.
- Other info: Be part of a diverse team committed to community impact and professional growth.
- Why this job: Make a real impact in the legal field by leveraging cutting-edge technology.
- Qualifications: Experience with HighQ and strong stakeholder management skills are essential.
The predicted salary is between 56700 - 69300 £ per year.
About us
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.
We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do.
The work you will be doing
We are seeking a Senior Legal Technologist with strong HighQ experience to join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.
You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites and portals, configure workflows and dashboards, and support technology-enabled legal service delivery. The successful candidate will bring hands-on HighQ administration and solution design experience, strong stakeholder management skills and a practical understanding of legal service delivery. Experience with HighQ, Publisher, forms, workflow automation, permissions, dashboards, Microsoft 365 and wider legal technology platforms would be highly advantageous.
Main Responsibilities include:
- Design, configure and implement HighQ sites, client portals, matter workspaces and collaboration platforms.
- Develop workflow-enabled solutions using HighQ forms, tasks, notifications, alerts and automation capabilities.
- Configure permissions, groups, access models, governance controls and security settings in line with firm policy.
- Create dashboards, reporting views and management information to support matter delivery and client transparency.
- Maintain HighQ development standards, reusable templates, site structures and platform documentation.
- Support HighQ troubleshooting, enhancement requests, user queries and continuous improvement activity.
- Gather requirements from legal teams and translate legal or operational needs into practical technology solutions.
- Support implementation of legal technology tools across practice groups and client teams.
- Contribute to solution design for document automation, workflow automation, contract lifecycle management, collaboration platforms, knowledge solutions, AI tools and matter management technologies.
- Work with IT, information security and third party vendors to ensure solutions are secure, scalable and supportable.
- Test, iterate and document solutions before and after launch.
- Identify opportunities to improve legal service delivery through better use of technology, data and automation.
- Support innovation pilots, proof-of-concept projects and client-facing technology demonstrations.
- Deliver user training, guidance materials, quick reference guides and show-and-tell sessions.
- Promote adoption by explaining technology benefits in practical, lawyer-friendly and client-focused terms.
- Track usage, adoption and value delivered by legal technology solutions.
- Facilitate discovery workshops with partners, lawyers, business services teams and clients.
- Act as a trusted adviser to legal teams on the use of HighQ and other legal technology platforms.
- Support client pitches, panel responses and demonstrations where technology-enabled delivery is a differentiator.
- Prepare clear recommendations, implementation plans and progress updates for senior stakeholders.
- Build confidence in HighQ through practical, commercially aware and lawyer-friendly advice.
- Support HighQ platform governance, administration and housekeeping.
- Maintain documentation, design standards and best practice guidance for HighQ and other legal technology solutions.
- Ensure solutions are aligned with information security, data protection, confidentiality and professional services requirements.
- Monitor platform performance, enhancement requests, risk issues and user feedback.
- Coach and mentor junior legal technologists, innovation analysts or operational colleagues on HighQ design, build and governance standards.
- Develop training materials, playbooks, quick reference guides and show-and-tell content to improve adoption and consistency.
- Promote continuous improvement by capturing lessons learned, user feedback and opportunities for reuse or automation.
- Support the development of a mature, scalable legal technology operating model across the firm.
What we are looking for
- HighQ Administrator or equivalent platform certification would be highly desirable. Demonstrable hands-on HighQ experience is essential.
- Experience in a law firm, legal technology consultancy, alternative legal services provider, in-house legal operations team or professional services environment.
- Ability to understand legal processes, define requirements, map user journeys and design practical technology solutions.
- Comfortable configuring platforms, testing solutions, documenting builds and working with IT or vendor teams.
- Familiarity with legal workflows, matter management, document processes, collaboration models and client service delivery.
- Able to plan, prioritise and deliver multiple technology workstreams while managing dependencies and stakeholders.
- Strong written and verbal communication, including user guidance, training materials, demos and senior stakeholder updates.
- Ability to use reporting and usage information to assess adoption, value and areas for improvement.
- Understands law firm economics, client expectations, risk management and the importance of technology-enabled value delivery.
Hybrid Working
Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application.
Benefits
As a Birketts colleague, you will be eligible to receive a wide range of benefits:
- 25 days holiday (FTE) plus Bank Holidays
- Long Service holiday award – 1 extra week every 10 years continuous service
- Private Healthcare with BUPA (offered after probation is passed)
- Scottish Widows Pension Scheme (5% employer / 5% Employee)
- Staff Profit Share and Individual Performance Bonus Scheme
- Salary sacrifice (Pensions, Staff Profit Share)
- Life Assurance - 4 x salary / Permanent Health Insurance
- Paid CSR Day
- Enhanced Maternity/Paternity Leave
- Subsidised gym membership
- Electric car scheme
- Dress for your Day Policy
Inclusivity and Culture
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.
If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/
Artificial Intelligence (AI)
At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.
Our expectations regarding AI use in applications:
- Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.
- Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.
- If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.
- Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.
- AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.
If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk
Senior Legal Technologist in Ipswich employer: Birketts
Birketts is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and collaboration. With a focus on high-net-worth clients in the picturesque city of Cambridge, our Senior Private Client Lawyers benefit from a hybrid working environment, competitive remuneration, and opportunities for professional development within a prestigious law firm recognised for its expertise in private client matters.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Legal Technologist in Ipswich
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Birketts, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Senior Legal Technologist in Ipswich
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Birketts, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Birketts and the specific role of Senior Legal Technologist. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Birketts’s culture!
How to prepare for a job interview at Birketts
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Birketts.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Birketts.
