At a Glance
- Tasks: Lead HR operations, ensuring efficient processes and a top-notch employee experience.
- Company: Join Birketts, a top UK law firm with a rich 160-year heritage.
- Benefits: Enjoy competitive pay, career growth, and a supportive, diverse workplace.
- Other info: Be part of a team that values diversity and community impact.
- Why this job: Shape the future of HR in a dynamic, innovative environment.
- Qualifications: Experience in HR operations and a passion for people management.
The predicted salary is between 50000 - 60000 £ per year.
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.
We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do.
With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.
Our HR team sits within the wider Business Services Division, providing expert guidance and trusted advice to managers and employees to support the effective delivery of HR processes across the firm. As we continue to grow and evolve, the team plays a key role in shaping a future-focused firm driving positive change, fostering a high-performance culture, and ensuring our people strategy aligns with the firm's long-term ambitions.
By proactively partnering with the business, the HR team champions innovation in people practices, supports leadership capability, and enables an engaging and inclusive employee experience. Through continuous improvement and a forward-looking approach, the team helps build a resilient, adaptable workforce that is equipped to meet future challenges and opportunities as we expand.
Reporting to the HR Director, this role will be responsible for the running and continuous improvement of the HR Operations function by ensuring that policies, procedures and HR processes remain legally compliant, efficient and aligned with best practice. The role is responsible for creating and maintaining robust operational frameworks, including service level agreements (SLAs), quality standards and workflow processes, whilst managing a high-performing team of HR administrators to deliver a consistent and excellent employee experience.
- Own and continuously improve HR operational processes across the full employee lifecycle, ensuring they are efficient, consistent, well documented and aligned to best practice.
- Design, implement and monitor SLAs, KPIs and quality standards for HR service delivery (onboarding, contract changes, payroll data flows, exits, etc.).
- Ensure compliance with legal requirements, professional standards and internal governance across all HR operational activities.
- Conduct regular process reviews, identifying opportunities for simplification, automation and improved accuracy.
HR Operations Manager - Ipswich employer: Birketts
Birketts is an exceptional employer, offering a dynamic and supportive work environment in Ipswich that fosters professional growth and development. With a strong commitment to diversity and community engagement, employees are encouraged to reach their full potential while contributing to meaningful initiatives. The firm's recognition as one of the best law firms to work for, combined with its focus on innovation and operational excellence, makes it an attractive place for HR professionals seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager - Ipswich
✨Tip Number 1
Network like a pro! Reach out to current employees at Birketts on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Birketts' values and recent projects. Show us how your experience aligns with their Next Level Law approach, and don’t forget to highlight your passion for HR operations!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost your confidence. Focus on articulating how you can contribute to the HR team’s goals and the firm’s long-term ambitions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Birketts team.
We think you need these skills to ace HR Operations Manager - Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Operations Manager role. Highlight relevant experience and skills that align with the job description, especially around operational excellence and compliance.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for our team. Share specific examples of how you've improved HR processes or led teams in the past, and don’t forget to show your enthusiasm for our Next Level Law approach!
Showcase Your Achievements:Quantify your achievements where possible! Whether it’s improving efficiency or enhancing employee experience, numbers can really make your application stand out and demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Birketts
✨Know Your Stuff
Before the interview, dive deep into Birketts' values and their Next Level Law proposition. Understand how their HR Operations function aligns with their overall goals. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in improving HR processes and managing teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Insightful Questions
Come prepared with questions that reflect your understanding of the firm’s culture and operations. For instance, ask about their approach to continuous improvement in HR practices or how they measure success in their HR operations. This shows you're thinking ahead and are invested in the role.
✨Emphasise Cultural Fit
Birketts values a collegiate culture and diversity, so be sure to express how you align with these values. Share experiences that demonstrate your ability to work collaboratively and foster an inclusive environment, which is crucial for the HR Operations Manager role.
