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- Tasks: Lead AI-driven projects to enhance legal workflows and client experiences.
- Company: Join a top UK law firm with a strong commitment to innovation and community impact.
- Benefits: Enjoy 25 days holiday, flexible working, and a supportive culture focused on your growth.
- Why this job: Be at the forefront of AI transformation in legal services and make a real difference.
- Qualifications: Experience in business analysis, Agile methodologies, and a passion for AI technologies.
- Other info: Collaborative environment with opportunities for professional development and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.
We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do.
The wider IT team is responsible for all aspects of technology across the business, covering Service Delivery, Infrastructure, Network, Security, Product Delivery, Data Systems and our Product Development teams.
To play a key role in the design, delivery and use of Artificial Intelligence solutions that enhance client experience and support Birketts' strategic goals. This role sits within the Artificial Intelligence (AI) Agile Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes.
The role focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. The role also incorporates elements of Agile project management and Scrum Master facilitation, ensuring delivery momentum, team alignment, and removal of impediments throughout the sprint cycle.
This is a hybrid role (40% remote, 60% office) and may be based from Cambridge, Chelmsford, Ipswich, Norwich with occasional travel as required.
We are seeking a proactive and collaborative Business Analyst with a strong product mindset and a passion for AI-driven transformation in legal services. You will have:
- Proven experience as a Business Analyst in a digital, technology, or client-facing environment
- Strong understanding of automation, workflow optimisation, and process-reengineering
- Experience working within Agile teams and contributing to iterative product delivery
- Understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.)
- Experience working in regulated environments or with legal workflows
- A product focused and problem-solving mindset with the ability to work independently
- Ability to translate complex ideas (including AI/ML concepts) into simple, clear language.
- Strong analytical capabilities with proficiency in UML, process mapping, and modelling techniques.
- Skilled in tools such as Jira, Lucidchart, BPM tools, etc.
- Excellent communication and stakeholder-engagement skills, including facilitating workshops
- Confidence in leading workshops and engaging directly with clients, with the ability to support the evaluation of vendor AI products and model performance
- Proactive on analysing and validating market trends and championing client needs
- Experience contributing to or leading Scrum ceremonies
- Ability to support team planning, estimation, and prioritisation through Agile frameworks (Scrum, Kanban)
You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value.
Responsibilities:
- Facilitate workshops, interviews, and discovery sessions with lawyers, operational teams, and vendors
- Analyse existing legal workflows (e.g., contract lifecycle, research, document review) to identify AI-driven opportunities for efficiency, accuracy, and client value
- Translate business needs into clear user stories, acceptance criteria, process maps (As-Is/To-Be), and supporting documentation
- Support estimation processes and sprint-level planning activities with the Product Owner and developers
- Act as Scrum Master for the squad, organising and facilitating stand-ups, sprint planning, retrospectives, and reviews
- Monitor sprint progress, proactively identify impediments, and remove or escalate blockers to sustain delivery momentum
- Champion Agile best practice, fostering psychological safety, transparency, and team efficiency
- Support iterative delivery cycles, ensuring clarity of requirements and removing ambiguity for the development team
- Evaluate and improve user journeys, workflows, and interaction patterns across AI-enabled tools
- Champion accessible communication of complex AI concepts to non-technical audiences
- Ensure human-in-the-loop requirements, model limitations, and legal risk considerations are reflected in user flows.
- Lead service-design-oriented exercises such as journey mapping, value-stream mapping, and UX review sessions to support continuous improvement.
- Engage with internal legal teams to validate requirements, risks, and edge cases
- Support assessment of vendor AI tools, pilots, testing, and feedback cycles.
- Coordinate multi-team delivery dependencies, ensuring project timelines are aligned across internal and external contributors
- Maintain Agile risk logs and RAID items (Risks, Assumptions, Issues, Dependencies) in alignment with project-management standards
- Monitor regulatory or organisational constraints that may impact sprint scope or prioritisation
- Contribute to evaluation of AI models and workflows using defined KPIs such as accuracy, adoption and efficiency gains
- Provide delivery reports, sprint summaries, and project-status updates to stakeholders and leadership.
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: 25 days holiday (FTE) plus
Locations
Product Manager in Cambridge, Chelmsford, Ipswich employer: Birketts
Contact Detail:
Birketts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in Cambridge, Chelmsford, Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management and AI. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Showcase your passion for AI-driven transformation! Be ready to discuss how you've used AI technologies in past roles and how they can enhance legal workflows. This will demonstrate your fit for the role and your enthusiasm for the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Birketts and contributing to our Next Level Law proposition.
We think you need these skills to ace Product Manager in Cambridge, Chelmsford, Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience with AI technologies and Agile methodologies, as these are key to what we're looking for at Birketts.
Showcase Your Problem-Solving Skills: We love a proactive mindset! Use your application to demonstrate how you've tackled challenges in previous roles, especially those related to legal workflows or technology. This will show us you're the right fit for our team.
Keep It Clear and Concise: When writing your application, aim for clarity. Avoid jargon where possible and make sure your points are easy to understand. We want to see your ability to translate complex ideas into simple language, just like you would in the role.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure it gets to the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
How to prepare for a job interview at Birketts
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI technologies relevant to legal environments. Be ready to discuss concepts like LLMs, NLP, and how they can enhance legal workflows. Showing that you understand these technologies will impress the interviewers.
✨Showcase Your Agile Experience
Since this role involves Agile project management, be prepared to share specific examples of your experience in Agile teams. Talk about your role in Scrum ceremonies and how you've contributed to iterative product delivery. This will demonstrate your fit for the team.
✨Communicate Clearly
You’ll need to translate complex ideas into simple language, so practice explaining technical concepts in a way that anyone can understand. Use examples from your past work to illustrate how you’ve done this successfully before.
✨Engage with Stakeholders
Highlight your experience in facilitating workshops and engaging with various stakeholders. Be ready to discuss how you’ve gathered requirements and ensured alignment between business needs and technical solutions. This shows you can bridge the gap between different teams.
