At a Glance
- Tasks: Lead product development to enhance legal services and client outcomes.
- Company: Join Birketts, a top UK law firm with a collaborative culture.
- Benefits: Enjoy flexible working, competitive salary, and extensive benefits.
- Other info: Embrace a hybrid work model and contribute to community-focused initiatives.
- Why this job: Make a real impact in a dynamic legal environment while growing your career.
- Qualifications: Experience in product management and strong communication skills required.
The predicted salary is between 63000 - 77000 £ per year.
Product Manager - Ipswich, Norwich, Cambridge, Chelmsford, Bristol
Birketts is a full service, UK Top 50 law firm.
With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks.
We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.
We are defined by our Next Level Law proposition.
We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.
Next Level Law is also applied to our people.
Our collegiate culture means everyone is encouraged to achieve their next level in everything they do.
Roll On Friday recently ranked us as the 6th best law firm to work at in 2026.
With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy.
Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.
Our IT Team sits within our wider Business Services Division.
The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams.
This role sits within a cross-functional team focused on developing innovative solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy Empowering clients and colleagues to achieve their next level.
You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver initiatives and product features grounded in clear business needs, high-quality user experience, and measurable value.
The role partners closely with engineering, design, data and delivery colleagues to ensure solutions are feasible, usable, valuable and adopted.
Main Responsibilities include
- Define product vision and strategy, creating clear product narratives for leadership and linking product decisions to firm-level strategic priorities
- Own and shape the product roadmap
- Define and maintain clear product outcomes, success measures and leading indicators, ensuring roadmap decisions are linked to measurable client, colleague and business value.
- Lead a cross functional squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes.
- Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams, ensuring decisions are grounded in user evidence, business value and product strategy rather than individual requests or assumptions.
- Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas.
- Ensure alignment between business needs, technical requirements, and evidence from discovery, analytics and feedback, and the product roadmap to prioritise the squads backlog
- Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination.
- Lead workshops, interviews, and discovery sessions with lawyers, operational and technical teams
- Analyse existing legal workflows to identify opportunities for efficiency, accuracy, and client value
- Frame opportunities as clear problem statements, hypotheses and desired outcomes before progressing to solution design or delivery
- Champion accessible communication of complex technical concepts to non-technical audiences
- Lead service design-oriented exercises such as journey mapping, value stream mapping, and UX review sessions to support continuous improvement.
- Evaluate and improve user journeys, workflows, and interaction patterns across software and tools
- Engage with internal legal teams to validate requirements, risks, and edge cases
- Lead assessment of vendor tools, pilots, testing, and feedback cycles
- Champion a product mindset by cultivating curiosity and using data driven insights
- Refine and maintain a well-structured backlog aligned with product strategy and product roadmap.
- Support iterative delivery cycles, ensuring clarity of requirements and removing ambiguity for the development team
- Support documentation of risks, mitigations, and model performance indicators
- Monitor regulatory or organisational constraints that may impact sprint scope or prioritisation
- Maintain clear documentation of objectives, roadmaps, metrics, and deliverables
- Translate validated business needs into clear user stories, acceptance criteria, process maps and supporting documentation
- Support estimation processes and sprint level planning activities with the development team. Provide priority and acceptance criteria, and input into sequencing and trade offs
- Support Agile best practice, fostering psychological safety, transparency, and team efficiency
- Coordinate multi-team delivery dependencies, ensuring timelines are aligned across internal and external contributors
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role.
You may be required by your line manager to take on additional responsibilities when requested.
- A track record as a Product Manager in a digital, technology, client-facing or professional services environment coupled with excellent communication and exceptional stakeholder engagement skills
- Strong understanding of process improvement, workflow optimisation, and business process re-engineering
- Experience working in agile product development environments
- Experience working in regulated environments or with legal workflows
- A product focused, problem-solving mindset coupled with the ability to challenge convention
- Ability to translate complex ideas into simple, clear language
- Passion about promoting a product mindset, connecting technical work to human impact, and making product value visible through storytelling and data
- Confidence and facilitation skills to lead workshops and discovery activities, with the ability to support the evaluation of vendor products
- Experience using product analytics, user research, feedback and operational data to inform discovery, prioritisation, roadmap decisions and post-release iteration
- Confidence to make evidence-based prioritisation decisions in ambiguous environments, clearly explaining trade-offs and the rationale for what will not be built as well as what will be built
Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working.
This role attracts a split of 60% office days and 40% working from home days per week.
We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application.
- As a Birketts colleague, you will be eligible to receive a wide range of benefits:
- 25 days holiday (FTE) plus Bank Holidays
- Long Service holiday award 1 extra week every 10 years continuous service
- Private Healthcare with BUPA (offered after probation is passed)
- Scottish Widows Pension Scheme (5% employer / 5% Employee)
- Staff Profit Share and Individual Performance Bonus Scheme
- Salary sacrifice (Pensions, Staff Profit Share)
- Life Assurance - 4 x salary / Permanent Health Insurance
- Paid CSR Day
- Enhanced Maternity/Paternity Leave
- Subsidised gym membership
- Electric car scheme
- Dress for your Day Policy
You can find out more on our website
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve.
We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth.
Birketts is committed to being an Equal Opportunity Employer.
Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.
We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential.
We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.
If you require this advert in an accessible format, please visit
At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment.
We welcome innovation and understand that candidates may use AI tools to support their job applications.
However, we expect all applicants to use AI responsibly and ethically.
Our expectations regarding AI use in applications
- Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.
- Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.
- If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.
- Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.
- AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firms values.
We are committed to fair and inclusive recruitment practices.
The use of AI should enhance, not compromise, your application.
We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.
If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via
Product Manager - Ipswich, Norwich, Cambridge, Chelmsford, Bristol employer: Birketts
Birketts is an exceptional employer, offering a dynamic and supportive work environment that prioritises employee growth and well-being. With a strong commitment to diversity and community impact, our hybrid working model allows for flexibility, while our comprehensive benefits package, including private healthcare and performance bonuses, ensures that our colleagues are well taken care of. Join us in shaping the future of legal services as we embrace innovation and transformation in a collaborative culture that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Ipswich, Norwich, Cambridge, Chelmsford, Bristol
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Birketts!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Birketts would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Birketts through your school's career services!
We think you need these skills to ace Product Manager - Ipswich, Norwich, Cambridge, Chelmsford, Bristol
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Ipswich, Norwich, Cambridge, Chelmsford, Bristol, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Ipswich, Norwich, Cambridge, Chelmsford, Bristol position at Birketts. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Birketts
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
