At a Glance
- Tasks: Lead a team to create an amazing customer experience and drive store success.
- Company: Join BIRKENSTOCK, a global brand with a rich heritage in shoemaking.
- Benefits: Enjoy a dynamic work environment, design freedom, and excellent career development.
- Other info: Embrace a culture of openness and celebrate successes together.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Experience in store management, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
Your Tasks
- The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how, and motivate your colleagues by acting as a role model.
- You create an appreciative and positive working atmosphere in which big and small successes are celebrated as a team.
- You are responsible for selecting and training new colleagues, coaching, and inspiring your team and giving everyone the opportunity to continuously improve and develop.
- You keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.
- Together with the Area Management, HR and Retail Operations, you plan how your team and you can continuously develop the store and increase our brand awareness.
- Your colleagues can count on you at any time because you help where necessary, always have an open ear, and find a solution for every challenge.
Your Profile
- Several years of professional experience in store management and in a leadership role.
- Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others.
- Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media.
- Results-oriented approach, understanding of retail-specific KPIs and an eye for detail.
- Proficient in MS Office as well as common cash register systems.
- Very good English skills; other languages are an advantage.
- You are enthusiastic about our products, can identify with the Birkenstock brand and are keen to make a difference together with us!
We Offer
BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application! Please hand in your application in English.
Store Manager London Neal Street (m/f/d) | Maternity Cover - 14 months from July employer: BIRKENSTOCK
BIRKENSTOCK is an exceptional employer that fosters a dynamic and inclusive work environment, where employees are encouraged to grow and develop their skills. With a strong emphasis on teamwork and celebrating successes, the company offers excellent development opportunities and a supportive corporate culture. Located in the vibrant city of London, this role not only allows you to be part of a globally recognised brand but also provides the chance to inspire and lead a passionate team in delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager London Neal Street (m/f/d) | Maternity Cover - 14 months from July
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with BIRKENSTOCK. A friendly chat can lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 2
Prepare for the interview by diving deep into BIRKENSTOCK's values and products. Show us that you’re not just another candidate; demonstrate your passion for the brand and how you can enhance the customer experience in-store.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or resolved conflicts. We want to see how you can create that positive working atmosphere we value so much.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the BIRKENSTOCK family.
We think you need these skills to ace Store Manager London Neal Street (m/f/d) | Maternity Cover - 14 months from July
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the BIRKENSTOCK brand shine through in your application. We want to see how much you love our products and how you can convey that passion to customers.
Tailor Your CV:Make sure your CV highlights your relevant experience in store management and leadership. We’re looking for specific examples of how you've motivated teams and achieved sales targets.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share your thoughts on customer service and how you create a positive working atmosphere, as these are key to our success.
Apply Online:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your journey with BIRKENSTOCK.
How to prepare for a job interview at BIRKENSTOCK
✨Know Your Brand
Before the interview, dive deep into BIRKENSTOCK's history and values. Understand their commitment to quality and sustainability, as well as their product range. This knowledge will help you connect with the brand during your conversation and show your genuine enthusiasm.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Highlight your coaching style and how you create a positive work atmosphere.
✨Understand Retail KPIs
Brush up on retail-specific KPIs and be ready to discuss how you've used them to drive success in previous roles. Be prepared to share specific metrics you've achieved and how they contributed to the overall success of your store.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've had to deal with difficult customers or unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
