At a Glance
- Tasks: Deliver exceptional customer service and showcase our quality products with enthusiasm.
- Company: Join the global BIRKENSTOCK family, a leader in footwear since 1774.
- Benefits: Dynamic work environment, design freedom, and excellent career development opportunities.
- Other info: Flexible hours from May to September, perfect for students!
- Why this job: Be a brand ambassador and make a real impact on customer experiences.
- Qualifications: Experience in high-quality retail and a passion for connecting with people.
The predicted salary is between 11 - 16 £ per hour.
BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.
YOUR TASKS
- You ensure an all-round successful customer experience, offering both comprehensive and personal service through your expertise and open personality.
- As our brand ambassador, you convey the value and quality of our products through your competent support.
- You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
- Even in hectic situations, you keep an overview and your good mood.
- With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
- Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.
YOUR PROFILE
- Initial professional experience in high-quality (shoe) retail.
- You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers.
- You inspire not only your colleagues but also our customers with your positive personality.
- You can support us reliably and flexibly between May and September, both during the week and the weekends.
- Very good English skills; other languages are an advantage.
- Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!
WE OFFER
BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application.
Sales Associate London Carnaby Street (M/F/D) | April - August employer: BIRKENSTOCK
BIRKENSTOCK is an exceptional employer that fosters a dynamic and inclusive work environment, particularly at our vibrant Carnaby Street location in London. With a strong emphasis on employee development and a culture rooted in authenticity and openness, we empower our Sales Associates to thrive while delivering outstanding customer experiences. Join us to be part of a global brand that values tradition and innovation, where your passion for quality footwear can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate London Carnaby Street (M/F/D) | April - August
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with BIRKENSTOCK's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, try role-playing with friends or family. This will help you feel more confident in handling different customer scenarios and showcasing your positive personality.
✨Tip Number 3
Be ready for a fast-paced environment! Think of examples from your past experiences where you’ve thrived under pressure. Share these stories during your interview to demonstrate your ability to keep calm and maintain a good mood, even when things get hectic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the BIRKENSTOCK family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Sales Associate London Carnaby Street (M/F/D) | April - August
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Birkenstock brand shine through. We want to see how much you love our products and how you can connect with our customers!
Tailor Your CV:Make sure your CV highlights any relevant experience in high-quality retail, especially in footwear. We’re looking for someone who can bring their expertise to our team, so don’t be shy about showcasing your skills!
Be Personable:In your cover letter, let us know about your personality! We value open and friendly communication, so share a bit about how you connect with people and create a positive customer experience.
Apply Online:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at BIRKENSTOCK
✨Know Your Brand
Before the interview, dive deep into BIRKENSTOCK's history and values. Understand their commitment to quality and sustainability, as well as their product range. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your People Skills
As a Sales Associate, your ability to engage with customers is key. Prepare examples of how you've provided excellent customer service in the past. Highlight your enthusiasm for helping others and how you handle challenging situations with a positive attitude.
✨Familiarise Yourself with Retail Operations
Brush up on your knowledge of cash register systems and retail processes. Be ready to discuss how you would manage daily tasks like exchanges and refunds. Showing that you're organised and detail-oriented will impress the interviewers.
✨Demonstrate Flexibility and Team Spirit
BIRKENSTOCK values teamwork and flexibility. Be prepared to talk about your availability and how you can support your colleagues. Share experiences where you've worked collaboratively to achieve a common goal, especially in busy retail environments.